someone report me cause my computer crashed and now i need to wait 20 minute before search a game

VitVito··2 votes·3,120 views

someone report me cause my computer crashed and now i need to wait 20 minute before search a game, why riot, my computer just crashed and i need to wait 20 minute , why , i didn't wante to afk my computer just crashed

35 Comments

RiotRiot Tantram19 votes

In order to get a 20 minute leaverBuster punishment, you need to leave or afk out of a lot of games.

The first time, you would have to type 'I Agree' to the leaverBuster terms. You would then have to show a history of leaving in order to receive the first level of punishment, which is 5 minutes. You would then need to leave a few more games to arrive at the 20 minute wait.

If you are leaving games due to computer crashes, I would suggest you try to resolve the underlying problem. It doesn't matter if you are intending to leave or not, they both have the same result of leaving 4 other players at a serious disadvantage.

VyleExyle2 votes

Tantram, I agree with the "you need to leave a lot to get up to 20 minutes" part,

but the other half... about it being your responsibility is utter garbage... not because I don't agree with it, but even when Riot is to blame for performance issues they hold the player responsible...

if you would like to challenge this, I have a VERY LONG discussion with support to show you, as well as logs and circumstances to highlight that the problem was 100% Riot/client/server

61939590DEL12 votes

{quoted}

Tantram, I agree with the "you need to leave a lot to get up to 20 minutes" part,

but the other half... about it being your responsibility is utter garbage... not because I don't agree with it, but even when Riot is to blame for performance issues they hold the player responsible...

if you would like to challenge this, I have a VERY LONG discussion with support to show you, as well as logs and circumstances to highlight that the problem was 100% Riot/client/server

This is jokes. VyleExyle don't blame it on Riot's Client @ all. WE ARE responsible for our computers & what reinstalled on a day to day basis. Yes some game clients won't work with other game client's, antiviruses etc. 3rd party programs don't help the cause either. I bet I'm the only adult here running the game client with ease with barely any other programs @ all.

[slayer-jinx-wink]

Angry Monster2 votes

the problem is that most people are computer illiterate; when they think they are power users.

VyleExyle1 votes

The problem had NOTHING to do with my computer. I played during the last 3 patches of 5.xx, without any problems. Then during 6.1, I would experience a crash within the first 10 minutes of 4 out of 5 games I would play. Just one crash, Gabe would freeze, I would have to ctrl+alt+delete and able a minute later it would unfreeze to the windows task manager screen. Also, it would never happen more than once in a game.

Now at the same time my wife was working on her own computer and couldn't play league on her computer so she would use mine. She played just as many games as me and NEVER experienced the problem once.

All the while I was sending the same reports and logs over and over to the support tech I was unlucky enough to pull, who would make me answer the same questions repeatedly over our long exchange back and forth. He also kept asking for me to make a change that was physically impossible to make, but every time I told him, it would go in one ear and out the other, because he would tell me again I needed to make the network change that was out of my control.

So during this frustrating back and forth, 6.2 comes out, and I never have a repeat of the problem again. Not once...

61939590DEL11 votes

{quoted}

The problem had NOTHING to do with my computer. I played during the last 3 patches of 5.xx, without any problems. Then during 6.1, I would experience a crash within the first 10 minutes of 4 out of 5 games I would play. Just one crash, Gabe would freeze, I would have to ctrl+alt+delete and able a minute later it would unfreeze to the windows task manager screen. Also, it would never happen more than once in a game.

Now at the same time my wife was working on her own computer and couldn't play league on her computer so she would use mine. She played just as many games as me and NEVER experienced the problem once.

All the while I was sending the same reports and logs over and over to the support tech I was unlucky enough to pull, who would make me answer the same questions repeatedly over our long exchange back and forth. He also kept asking for me to make a change that was physically impossible to make, but every time I told him, it would go in one ear and out the other, because he would tell me again I needed to make the network change that was out of my control.

So during this frustrating back and forth, 6.2 comes out, and I never have a repeat of the problem again. Not once...

Why bring your wife into this issue there's no need to brag your still younger than me. [slayer-jinx-unamused]

"Networks" you can change them , anyone can change @ any given time, but lacking more detail if your trying to say something deeper about "Networks".

VyleExyle1 votes

So for more detail on the "network" issue...

The support tech from RIOT was hung up on switching from a wireless network to a wired network. The problem is I don't have access to the actual input, and only have wireless connection available. It doesn't create any latency issues that make any games unplayable for me.

So instead of moving on to any other steps of troubleshooting, the tech kept insisting that I switch to a wired connection, even after I told him that I didn't have wired access.

And when I told him that the [other account] has zero problems playing on my computer, but I had problems in roughly 80% of my games, starting with the installation of 6.1, his only response was "that's interesting"

61939590DEL11 votes

{quoted}

So for more detail on the "network" issue...

The support tech from RIOT was hung up on switching from a wireless network to a wired network. The problem is I don't have access to the actual input, and only have wireless connection available. It doesn't create any latency issues that make any games unplayable for me.

So instead of moving on to any other steps of troubleshooting, the tech kept insisting that I switch to a wired connection, even after I told him that I didn't have wired access.

And when I told him that the [other account] has zero problems playing on my computer, but I had problems in roughly 80% of my games, starting with the installation of 6.1, his only response was "that's interesting"

So you had no connection hub router/modem which usually has wired cords sockets. Wireless does have some problems when trying to play different games, I've never played League on wireless connection, Only My Xbox 1 is connected to my wireless network.

VyleExyle1 votes

Sort of, we have a router, but because our home runs all services off of the same provider, we had to put the router in a position that was accessible to the input due to construction. Unfortunately, that location does not allow for a wired connection.

I'm aware that there can be some latency issues with wireless, but I have been lucky, due to my location I don't suffer any latency issues that really make anything unplayable for me online, both on computer and PS4.

61939590DEL11 votes

{quoted}

Sort of, we have a router, but because our home runs all services off of the same provider, we had to put the router in a position that was accessible to the input due to construction. Unfortunately, that location does not allow for a wired connection.

I'm aware that there can be some latency issues with wireless, but I have been lucky, due to my location I don't suffer any latency issues that really make anything unplayable for me online, both on computer and PS4.

So if both are assume wireless-ely connected than did you manually input your router info, for the ps3 it's a must if i was going wireless, because the upload & download would drop so low that PSN would kick me off 24/7 through wireless. The Xbox 1 is magically sync's to my computer Windows 10, so I've never had any problems on Xbox live.

VyleExyle1 votes

Yeah, I had to manually input, but it wasn't a problem, I have fiber optic so my speeds stay pretty high because the ISP is fast to begin with

61939590DEL11 votes

{quoted}

Yeah, I had to manually input, but it wasn't a problem, I have fiber optic so my speeds stay pretty high because the ISP is fast to begin with

Ok are you with Bell or Rogers?

3TWarrior1 votes

actually, a large percentage of communities outside of heavily populated urban and suburban areas have access to only one if even that one internet service provider

how do you think satellite internet stays in business when there are "better" alternatives that claim to be available "in your area" ?

of course, if you are on a satellite connection, league won't even let you connect to the game and if it does it won't take input in game

PDE5 Inhib1 votes

And who the hell are you to say it's rito's problem? I had issues of dropped ping. I stopped playing PvP until I figured out what the issue was. Stop hurr durring.

Darkslayer851 votes

Then fix your random ping spikes of 100-300

Angry Monster4 votes

that is your personal connection or your ISP hardware failing.

AMYS GRAVE1 votes

You would then have to show a history of leaving in order to receive the first level of punishment, which is 5 minutes.

I can tell you from personal experience it only takes 2 games.

GamblerOfLives3 votes

Don;t let your computer crash - problem solved:)

DarkRitual3 votes

"Mmmm, nice game of League and some toast."

SmokedAlmonds3 votes

You may not have wanted your computer to crash but you are responsible for making sure that it doesn't and you failed to do so.

You don't get punished for leaving individual games, but for leaving games at an unacceptable rate. Since you are at 20minute low priority queue this is obviously not the first time you have left a game. You need to look at what is causing those leaves and fix it before you queue again not just hope that it doesn't happen again.

3TWarrior1 votes

you are aware that it is impossible for a player to prevent errors by 3rd parties? A player can not stop a random driver from crashing into a telephone pole. A player can not stop corruption or corrosion on a server or computer's hard drive.

Riot is attempting to sort out some of the random behavior of connections, but much of which is still in the hands of 3rd parties such as AT&T

A computer crash is actually far more variable than most other circumstances. League has been shown to have compatibility issues with multiple internet security suites in the past and beyond that, Microsoft has turned every operating system post-7(actually hard to tell since they are still updating 7...) into an advertising platform filled with multiple resource-intensive and high-profile user specific background applications

For instance, my computer is less than a year old and I just fresh re-installed an operating system onto it. It crashed twice in one day while not performing anything resource-intensive

Nebuul2 votes

Computers aren't magical. If your system is crashing, then you have one of three possible problems: electrical, software, or hardware. Figure out which one is the issue and get it fixed before continuing to crash, afk, and thereby ruin other players' gaming experience.

TLDR: Don't play the victim. Fix your problem.

3TWarrior1 votes

I said that league is noted to have compatibility issues and even the operating system itself can fail

for instance, most of microsoft's newest operating system works in the cloud and when disconnected, It can cause problems

i'm not playing the victim here, i'm saying that it is almost impossible to account for all variables and some create more hassle than benefit

for instance, if you use a paid-for antivirus, do you then uninstall it and lose your money in order to play league?

everything is improving and riot has made significant efforts to keep the game compatible. I'm just saying don't assume it is the user's fault

Angry Monster1 votes

Windows 10 only connects to the cloud if you tell it to.

I have my PC completely off the Microsoft cloud with 0 problems. When I made my user account i set it for offline, ie no Microsoft Account. I am having 0 problems with my PC not being connected.

Considering our 2 claims, I would bet the problem is not the cloud or the league client (though AIR is trash). It is people activity things that they do not have the need for. This is a personal responsibility of the user no one else. Which is directly back to Nebuul point.

61939590DEL11 votes

[{quoted}](name=Angry Monster,realm=NA,application-id=ZGEFLEUQ,discussion-id=OL5EJgiu,comment-id=00050000000000000000,timestamp=2016-03-06T02:13:47.984+0000)

Windows 10 only connects to the cloud if you tell it to.

I have my PC completely off the Microsoft cloud with 0 problems. When I made my user account i set it for offline, ie no Microsoft Account. I am having 0 problems with my PC not being connected.

Considering our 2 claims, I would bet the problem is not the cloud or the league client (though AIR is trash). It is people activity things that they do not have the need for. This is a personal responsibility of the user no one else. Which is directly back to Nebuul point.

Agreed lol. I'm connected to Windows 10 cloud & not having any issues on my end. not even my other games, Maplestory, Tera, Blade&Soul W@W. Maybe the ISP in the USA are very poorly maintain idk, but i'm with Bell in Canada.

3TWarrior1 votes

unfortunately, it is true. The united states (at the forefront of technology), is actually rated 16th in the world for download speed and probably even less for data limits

even then, the "backbone" of the internet as it is called is poorly maintained, saturday the 5th of march and sunday the 6th of march actually had global feedback to the quality of service for lines, rendering many users, such as myself, completely unable to connect to the internet

3TWarrior1 votes

"windows 10 only connects to the cloud if y ou tell it to"

false, windows 10 has about 20 processes which are connected at almost all times (all part of windows and only about 3 to 5 of them able to be switched off by user choice)

processes unable to be fully turned off include: Windows update, windows error reporting, microsoft telemetry, and several others...if you want to just scratch the surface of how much windows infringes on user privacy and internet data limits without your knowledge,Spybot(a known antivirus vendor and officially linked by microsoft) has released a product capable of disabling "most" of them, yet most of the processes it can disable are not able to be accessed by even an administrative account, actually requiring changes to the registry to perform(though it is not required by the user of the program to change the files themselves and instead uses a GUI )

the other variables require extensive knowledge from the user, such as how to change scheduled tasks and more

check your average data usage just from background activity...it might save you a few bucks on your broadband bill

Angry Monster1 votes

Cloud does not equal Microsoft Servers. There is a difference.

But you are right, our PCs report back to Microsoft a lot. No argument there.

Nik Nikerson1 votes

Oh you're having compatibility issues and that is what's causing the problem? Well in that case, STOP PLAYING LEAGUE UNTIL YOU FIX IT.

Anraton2 votes

well .. technical you did afk ... your computer crashing ... looks like "force majeure" (hope i picked the right translation) it happens - and it passes

LinoWidge2 votes

No one reported you. That's just leaverbuster. It's a flawed system since it doesn't differentiate between afkers & people who just happen to lose connection. At least it's not old leaverbuster where you got banned for a week...

BlueThingamajig1 votes

Have you figured out what caused the crash? If not, I suggest doing so such that your computer won't have the same problem again, and you won't get dumped into low-priority.

Imortal Dragon1 votes

You wanna know what that happened to me several times so i got 3 10 min delays so i suffered through it n i got 3 more hense why i took a very very long break from league

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