Why doesn't Riot send an email after you get permabanned?

haha retard·Dec 3, 2016·2 votes·565 views

Just wondering the title, I've had a permabanned account before but I never got an email even though it says you will receive one.

4 Comments

Deep Terror NamiDec 3, 20163 votes

They do, but not if your email isn't verified, it might get caught in your spam folder, or they could have an honest issue on their end sending it.

If you need information on your ban please submit a Support Ticket and they will get with you as soon as they can. Ticket responses are also sent to your email, so make sure it's verified by clicking your profile on the top right of this page and going to Settings.

ModWuksDec 3, 20163 votes

There could be a variety of reasons why you didn't receive the email; you may want to check your spam/junk folder(s), verify that your email is accurate and up-to-date, and that you've allowed enough time for the email to actually reach your inbox.

If you've been waiting on this email for quite some time and there's not a trace of it, please send a ticket to Riot Games Player Support and they can provide you with a bit more clarity on your suspension. Let me know if you have any questions or concerns.

Great MutaDec 3, 20162 votes

I can confirm I didn't receive one on either of my two recent bannings.

Didn't really matter anyway because I have 3 accounts. But hey, who could have predicted people would make second accounts in a game where its free to do so? Good thing I was banned LOL

haha retardDec 4, 20162 votes

Yeah, I don't think they really email you for when you get banned. I checked my old ticket and I said in my ticket that I would like to know what happened to the email and they avoided the question. I have my email set up so anything from League gets redirected into a certain folder. Also, the email is verified. Shaclone said on stream he never got an email for his permaban either.