I have never been treated like this by a game company EVER.

MrBlitzFeuer··5 votes·972 views

A few weeks ago I went to log in and play some league with my duo partner and was greeted by a message telling me I was permanently suspended, I was very confused as to why. after opening three separate support tickets and about two weeks of waiting and talking with support specialists I have reached the end of my rope. I was told that I was banned for using third party applications, however, the only third party applications I have used are simply recording softwares and the likes, all of which have been given an okay by riot. After explaining this to support I was then told I was banned because they felt I was playing the game "unfairly". I really don't understand what this is supposed to mean. I have put countless hours and a lot of effort into practicing this game to get good and to unlock all the champions as well as runes and rune pages. I have one nothing wrong and feel not only cheated out of my time and effort but also feel my character and integrity have been attacked.

15 Comments

Eunson3 votes

Scripter got caught lulz

MrBlitzFeuer1 votes

No, I do not script nor have I ever. Its defeats the purpose of playing a PvP competitive game.

GaleWinUnleashed2 votes

Wish the scripters thought that way...

https://i.imgur.com/1HvNiEO.png?noredirect

MrBlitzFeuer1 votes

I agree.

Moesnd3 votes

I have not had problems with it personally but shit like this makes me mad as fuck at riot. They need to improve their system for 3rd party applications

Deep Terror Nami7 votes

Why? You don't even know what they caught being used on his account. Players occasionally get their accounts compromised or play on a client with illegal files in it unaware etc. The only information we have is that the player claims it was a mistake. Is that really all you need to hear to exclaim that there's something wrong with the system?

Am I saying he's guilty? No. Am I saying his account was compromised? No.

I am saying we have no clue and cannot make a call based on the available information. Only Riot has that, and a Support Ticket is the only way to contest it.

MrBlitzFeuer2 votes

They said my account showed no signs of compromise, and I have only logged on using my laptop. I have never tampered with the client so the only way they could conclude I was cheating was by looking through my match history maybe? I have heard that manual bans are done if you have been reported, and that they then look through your match history.

Zielmann1 votes

That applies to bans for behavior, not so much 3rd party applications and/or scripting.

AramsAreBest1 votes

What programs did you use

MrBlitzFeuer1 votes

SkinSpotlights recorder and camera tool, Overwolf deathrecap, LSI, Curse and Discord.

7996vgj3hJ1 votes

Overwolf has always been iffy.

MrBlitzFeuer1 votes

In my last ticket the specialist said it was okay, and not punishable.

7996vgj3hJ1 votes

Riots support system and moderation is iffy. They're a bit to secretive. People only Get one side chat logs on bans. You just get a "we believe to have been using 3rd party" never does anyone get a "we caught you doing this with this"

Not saying they HAVE to but having a better part of customer service would help quite a lot.

In a perfect world it would be "You're wrong and this is why"

Right now it's "you're wrong because we said so"

And again, they have the right to be like that but it's not the best for the community.

MrBlitzFeuer1 votes

This is what bothers me so much. They have neither given any proof, nor given me a chance to prove my innocence.

420 grams1 votes

For future reference or anyone else reading, replay.gg is a great recording place that has no installation or downloads.

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