Unwarranted suspension

MrBlitzFeuer··2 votes·815 views
Permanent suspension.

A few weeks ago I was hit with a perma suspension that I have no clue what I did to deserve. I have not done anything wrong and have posted in the boards before but didn't get a response. I am really frustrated because I still dont know what I did wrong, even after talking to support. I linked my original post. Any help is appreciated.

15 Comments

ruthern21 votes

What did the email say

MrBlitzFeuer1 votes

Never recieved an email, or any warnings of any kind. Which is another reason I am so frustrated.

ruthern21 votes

Have u tried submitting a ticket? Does anyone else use your account? Hage you been toxic in recent games? Used anything like lol replay or custom skins?

MrBlitzFeuer1 votes

Yep. The ticket was pointless because they supposedly couldnt give me any information about the ban.

Not that I know of.

Nope. I avoid toxicity.

And I used a few of the applications which were given the okay by Riot Sargonas. I didnt use any custom skins. Just replay applications.

ruthern21 votes

Drop a ticket saying that you were falsely banned and stuff let them know u use a replay application. Best case: unbanned Worst case : better start a new account

MrBlitzFeuer1 votes

I tried. I don't really think the support specialist I got was really interested in helping tho, thats why I'm looking for help here. I have spent too much time on the game to start over. Just finished collecting all the champs and my rune pages.

ruthern21 votes

{quoted}

I tried. I don't really think the support specialist I got was really interested in helping tho, thats why I'm looking for help here. I have spent too much time on the game to start over. Just finished collecting all the champs and my rune pages.

I know the feel this account is banned for "third party" and has $300 of stuff ez. Have u checked your spam folder and are u sure it's the right email. I do think u should work a support specialist tho

MrBlitzFeuer1 votes

Yep. Checked all folders and yup right email.

What do you mean with that last part?

Oh and all they said was I was banned for third party applications. I have only used applications deemed okay though so I'm confused as to why I got banned.

ruthern21 votes

{quoted}

Yep. Checked all folders and yup right email.

What do you mean with that last part?

Continue to talk with the person who answered your ticket see if u can get un banned. You should start a smurf ik it's hard, conine your duo partner to make on too and lvl them up togethe

MrBlitzFeuer1 votes

The support person said they were done talking to me. I have never been treated like this by any company in my entire gaming history and really dont want to support a company that treats people this way. Its absolutely not okay.

Maybe if somebody could just ACTUALLY tell me what I did wrong I could move on. But I am honestly kind of against Riot for now.

Deep Terror Nami1 votes

When they say they are unable to share any information with you, it's usually because;

A) Your account was compromised and you haven't proven you're the owner, or

B) Illegal programs were detected on your account, and they keep that specific information to themselves because letting people know what they are caught with helps cheaters to avoid detections.

Typically it's (B) and the account was compromised, but you are responsible for actions taken when you fail to keep your account secure so they won't always be able to help you.

This of course is not a certainty, I have no idea why you were banned or what was in your ticket.

MrBlitzFeuer1 votes

The support specialist said my account showed no signs of compromise.

I haven't used any programs deemed illegal. I have only used programs they have said were okay. So if thats the case then either they have lied about what applications they allow or it is a false positive.

Do you know of a way I could get in touch with a Rioter that would actually be interested in working with me to figure out what the problem is?

ruthern21 votes

Did they actually? Screenshot it and post this on the boards I can't believe they did that are they even allowed to? https://i.gyazo.com/cde4a7fad1fed4b709f42b7aa8ad4934.png

MrBlitzFeuer1 votes

Is that allowed? They said they couldnt give me any other info on my ban and they would then consider the ticket closed and wouldnt respond

ruthern21 votes

Keep bumping it

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