No chat restrictions, Level 5 honor - 14 day ban for trolling in chat for 1 normal game???

Squarey·Oct 9, 2017·1 votes·7,198 views

I'm confused? Are any Rioters able to clarify if this is a bug? It was instantly after the game finished too so it was clearly an automated thing rather than a case review of some kind.

I could understand a chat restriction but I was even clearly sarcastic with most of my trolling: such as telling the support to sell all their items and buy a sightstone or I'll afk (which I'd do for everything, despite playing seriously the whole game?).

Just seems hugely blown out of proportion considering I am even Honour 5, have no punishments before hand, and it being a normal game.

86 Comments

RiotRiot TantramOct 9, 201715 votes

I'm confused? Are any Rioters able to clarify if this is a bug?

This is not a bug, you were caught by the instant feedback system for zero tolerance (hate speech, death threats, etc)

It was instantly after the game finished too so it was clearly an automated thing rather than a case review of some kind.

That is 100% correct. The automated system picked up this behavior right after the game finished.

I could understand a chat restriction but I was even clearly sarcastic with most of my trolling

Zero tolerance is a special area that automatically escalates your penalty; it will always result in either a 14-day ban or permanent ban depending on the severity.

We take this type of behavior extremely seriously. Telling people to kill themselves and hate speech are big no-no's. A simple litmus test is, what would happen if you walked up to a stranger and repeated your chat?

SquareyOct 9, 20172 votes

So, with this comment as back-up, every single game I see the letters "f g t" typed you will hand out an instant 14 day ban. Good to know.

I literally have a person on my fl who uses the n word fully fleshed out and hateful and nothing has happened, its silly really. Yet I get instant banned despite no previous offences when there is a chat restriction punishment for exactly this situation. If there was consistency people would know that you will completely skip the chat restriction phase for 3 letters instead of actual hate speech is all I'm saying.

RiotRiot TantramOct 9, 201712 votes

If there was consistency people would know that you will completely skip the chat restriction phase for 3 letters instead of actual hate speech is all I'm saying.

It is a machine, it is consistent. If your friend typed the exact same chat you did, they would be penalized in the exact same way as you. If you friend does indeed use hate speech, and get reported, it will end up the same for them.

SquareyOct 9, 20172 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=Jy25XVyR,comment-id=000400000000,timestamp=2017-10-09T22:25:43.404+0000)

It is a machine, it is consistent. If your friend typed the exact same chat you did, they would be penalized in the exact same way as you. If you friend does indeed use hate speech, and get reported, it will end up the same for them.

It isn't though because you require it to be reported instead of flagging it whenever it said in game, which it is allllll the time I'm sure you know. If Riot is so adamant that no matter the context, even in the case of banter, hate speech was spoken, why do you require it to be reported?

"We'll turn a blind eye and let you continue giving us money but if someone reports then we have to peacock" is the vibe this system gives.

EndlessSorcererOct 9, 20173 votes

AFAIK, it is so that the users can help determine what the system considers negative/toxic behaviour.

Different countries, regions and cultures have different behavioural values and the system needs to account for them properly.

For example, calling a player a "c*nt" may be treated differently on the OCE server than on the NA server because they adhere to different cultural standards.

9Z11ggsOct 10, 20173 votes

In my country calling someone a %%% lost most of its meaning. When you say it to someone it means more like, you did something bad. On the internet the word %%% lost a lot of it's meaning too...

TwinkieProOct 10, 20173 votes

{quoted}

In my country calling someone a %%% lost most of its meaning. When you say it to someone it means more like, you did something bad. On the internet the word %%% lost a lot of it's meaning too...

Have you tried walking up to a stranger and calling them those words? I'm sure if it lost all meaning they'll laugh it off and ignore you.

9Z11ggsOct 10, 20171 votes

This is one of the most stupid examples a lot of you here use. Real life and the internet are not the same. I could tell you about the psychology behind it but w/e.

BeatzBoyFTWOct 10, 20171 votes

You mean like how you're not scared to say it in the Internet just because you can't see his face & fear of him beating you up?

Yeah sorry kid. There's a replacement called "suspension" to keep you disciplined. Simple & harmless.

[slayer-pantheon-thumbs]

9Z11ggsOct 10, 20172 votes

Yes being anonymous is also a part of it, but it's more abot internets culture. I could write so much more but the fact you call me a kid just shows how mentally immature you are and I think it makes no sense to talk to you further. Enjoy your white knight status

Rand0mH3r0XOct 10, 20171 votes

"Internet culture" is like saying "World Culture" The internet isn't a separate entity.

That's also not what a white knight is.

TwinkieProOct 10, 20174 votes

{quoted}

This is one of the most stupid examples a lot of you here use. Real life and the internet are not the same. I could tell you about the psychology behind it but w/e.

But you stated in your country the word has lost meaning. That means beyond the internet. Clearly you were lying in saying it was.

But since you would like to change your story I propose this: Go onto every website you can find, post on a random thread and include that word or the shortened form. Tell me just how much meaning that word has lost. Tell me again about how few people care.

Rand0mH3r0XOct 10, 20172 votes

I'm hardcore on the internet

Rand0mH3r0XOct 10, 20171 votes

You're trying to redefine the word. That isn't the point at all. It's harassment that is the issue.

EndlessSorcererOct 10, 20171 votes

They asked why the automated system required a report be made before reviewing the player's behaviour.

I responded that it was to help teach the system since different cultures consider different things offensive.

Judging every server by the same criteria would be a rather poor decision which is why the system needs the ability to learn.

At no point was I trying to redefine a word.

Rand0mH3r0XOct 10, 20171 votes

For example, calling a player a "c*nt" may be treated differently on the OCE server than on the NA server because they adhere to different cultural standards.

When I say redefine, I mean anything that changes the words usage, impact, or meaning.

True, people can be unaware of what a culture finds offensive. In American culture, it's offensive to tell someone to kill themselves. This also has some ties to the zero tolerance policy.

Considering the context shouldn't be something that any person inside of Riot should be wasting there time on when issuing punishments to toxic players.

EndlessSorcererOct 10, 20171 votes

The issue is that certain phrases or terms may be considered offensive in one culture and inoffensive in another.

They simply can't apply a uniform standard across all servers and have it function as desired.

They have to account for cultural differences.

True, people can be unaware of what a culture finds offensive. In American culture, it's offensive to tell someone to kill themselves. This also has some ties to the zero tolerance policy.

I am referring to the system as a whole rather than any specific case. Specifically, I am discussing why the system requires a player be reported before the system reviews their behaviour in the game.

Telling someone to kill themselves is offensive across cultures. However, this isn't necessarily true for other offensive terms.

SquareyOct 10, 20171 votes

{quoted}

When I say redefine, I mean anything that changes the words usage, impact, or meaning.

True, people can be unaware of what a culture finds offensive. In American culture, it's offensive to tell someone to kill themselves. This also has some ties to the zero tolerance policy.

Considering the context shouldn't be something that any person inside of Riot should be wasting there time on when issuing punishments to toxic players.

The funny thing is kys had no bearing on the punishment whatsoever. Simply f g t, which, along with kys, have become common offensive slurs used on the internet.

You can completely rag on someone and tell them you are going to come and kill them and their family and all you'll get is a chat restriction. Which is happened to me this morning, and I know so because he was in the following game I played despite being told he got a punishment following the report. The system is a joke.

TrulyBlandOct 10, 20172 votes

{quoted}

The funny thing is kys had no bearing on the punishment whatsoever.

[citation needed]

Seriously, take a look around the boards. People are getting instant 14-day bans left and right for that.

PotatoooOct 16, 20171 votes

Honestly, my friend got a 14-day ban just for saying "kys" to a bot in a banterous way in a Co-op vs Ai game. And it was a 5 man where none of us reported him either (we all know each other in real life).

Rand0mH3r0XOct 10, 20171 votes

But you got banned, so System is working?

SquareyOct 11, 20171 votes

You think saying %%% once in a game to a friend is more worthy of an instant 14 day ban than saying you are going to come and kill someone and their family? Quote: The one thing I want in life is to wrap my hands around your throat until you die" - Chat restriction. Okay system is great /s.

Rand0mH3r0XOct 12, 20171 votes

If you don't report toxic behavior, then you're actually contributing to letting toxic behavior slide. Your anecdotal situation just means that the system is working. Keep reporting, that's how you can help get 14 day bans on toxic players.

SquareyOct 12, 20171 votes

What are you talking about? Who said he wasn't reported? If the system is working he wouldn't get away with something as minor as a chat restriction whilst players are getting 14 day suspensions for something as tame as typing a common slur once in a game.

I am genuinely baffled as to how you see a player threatening to murder another player and their family getting a chat restriction as "the system is working".

Kei143Oct 9, 20173 votes

question of clarity, would they get punished if no one reported them?

Or would the system pick up hate speech without getting a report flag?

Rand0mH3r0XOct 10, 20171 votes

From my observation of the system, I assumed the system first flags them. The punishment comes right after a report is received. It would be heinous to allow a computer to automatically issue bans on its own.

SquareyOct 10, 20171 votes

{quoted}

From my observation of the system, I assumed the system first flags them. The punishment comes right after a report is received. It would be heinous to allow a computer to automatically issue bans on its own.

If they are so adamant that f g t deserves an instant ban no matter what there is nothing heinous about it.

Timethief49Oct 9, 20172 votes

Extreme toxicity, racism, hetspeech, homophobia and similar stuff can lead to a skip of chat restrictions. If you want to know what triggered it feel free to post your chatlogs here.

SquareyOct 9, 20171 votes

Now reading it back, it sounds bad. But it is important for me to state that none of it is serious however, not that that can be translated, me and friend were trolling and having a giggle on discord parodying the people you see in ranked telling everyone to get cancer and running it down mid for any small thing. I also know Kled too fyi. Such is why I am so surprised that a chat restriction was skipped despite no previous punishments and honor level 5.

Game 1 Squarey: you take one more kill this game im going afk Squarey: stfu kled %%% Squarey: noone asked you Squarey: muted Squarey: kled again Squarey: noone is talking to you Squarey: kys Squarey: sell your boots and guise and get a sightstone Squarey: im going afk Squarey: you got 5 mins Squarey: dont ks me again Squarey: kled do you get bullied Squarey: get off english server if you cant speak english Squarey: UK is EU

Timethief49Oct 9, 20174 votes

Yeah the %%% is either a homophobic term or telling someone to end his life. And the kys is well telling someone to end his life. Riot has a 0 tolerance towards this. The ban is justified and wont be reverted.

SquareyOct 9, 20171 votes

It's "f g t", bit over the top don't you think for a 14 day ban despite no previous punishment. People type that all the time in my games and nothing happens.

Timethief49Oct 9, 20174 votes

No its not over the top. Its a homophobic term and telling someone to commit suecide is not a joke. How you know nothing happens? If they write something like you write and they get reported the system will judge them.

SquareyOct 9, 20171 votes

I'm sorry but f g t is said at least once in every other game I play in. Instant banning for something so small and common is ridiculous. I even told him to keep himself safe :P

ModThe DjinnOct 9, 20177 votes

{quoted}

I'm sorry but f g t is said at least once in every other game I play in. Instant banning for something so small and common is ridiculous. I even told him to keep himself safe :P

It's hate speech, pure and simple. If it's as common as you encounter that's evidence that people are being abusive too frequently, not that the rules are too strict. Riot does not want a community where hate speech is prevalent.

SquareyOct 9, 20171 votes

Hate speech? Give me a break lol, its 3 ambiguous letters that spell nothing. Trying to police to that extent and harshly with a playerbase this big is madness, they can't even be consistent at least.

ModThe DjinnOct 9, 201710 votes

{quoted}

Hate speech? Give me a break lol, its 3 ambiguous letters that spell nothing.

No, it's three highly specific letters that are well known to stand for a homophobic slur.

You're not typing "lkj" or "pqb" here. THOSE are ambiguous letters that spell nothing and have no well known meaning. Instead, you're using a widely known internet abbreviation for hate speech.

SquareyOct 9, 20172 votes

If this is how you react to 3 letters I'd hate to see you when you encounter real hate speech. This is some snowflake shit.

ModThe DjinnOct 9, 201710 votes

{quoted}

If this is how you react to 3 letters I'd hate to see you when you encounter real hate speech. This is some snowflake shit.

I suppose it's worth pointing out, then, that I'm not personally offended or attacked by that specific language. It's simply something that the majority of the League community considers rude, unnecessary, and unacceptable. It is also not something that many players, including myself, want to see when we play a game that is supposed to be an enjoyable and fun experience.

Because let's be honest: we all know exactly what word that abbreviation stands for. Go into your local coffee shop, start calling people that, and see how quickly you are asked to leave. It won't be because they're all "snowflakes." It will be because you're bringing unnecessarily offensive language into a place that people go to relax and have a good time.

You are in Riot's coffee shop when you play League. If you don't like their rules, there are other coffee shops you can go to.

PresBushDid711Oct 9, 20173 votes

[{quoted}](name=The Djinn,realm=NA,application-id=ZGEFLEUQ,discussion-id=Jy25XVyR,comment-id=00000000000000000000000000010000000000000000,timestamp=2017-10-09T21:10:35.608+0000)

I suppose it's worth pointing out, then, but I'm not personally offended or attacked by that specific language. It's simply something that the majority of the League community considers rude, unnecessary, and unacceptable. It is also not something that many players, including myself, want to see when we play a game that is supposed to be an enjoyable and fun experience.

Because let's be honest: we all know exactly what word that abbreviation stands for. Go into your local coffee shop, start calling people that, and see how quickly you are asked to leave. It won't be because they're all "snowflakes." It will be because you're bringing unnecessarily offensive language into a place that people go to relax and have a good time.

There are plenty of places, especially those involving alcohol, where he would be lucky to just be thrown out. I don't condone violence in that instance, but I am not exactly heart broken when it happens.

SquareyOct 9, 20171 votes

I mean you clearly find "f g t" offensive or you wouldn't be making a mountain out of a molehill. If its simply 'rude/unecessary/unnacceptable and not hate speech that is what chat restriction is for.

You really think a player with level 5 honor and no previous punishments deserves a 14-day ban for 3 letters instead of the people saying "you're a f aggot and all gays should die", really?. What a great anti-gay activist I would make when I can't even type out the word I am using to be hateful, alot of power behind that. Saying the letters f g t in a cafe would result in nothing btw, not everyone is looking to be outraged, now if I cried f aggot that would be a different story.

Chat restrictions are there for a reason. Skipping straight to a ban is also there for a reason. This is not one of those cases. The example would be.

ModUlanopoOct 10, 20175 votes

{quoted}

I mean you clearly find "f g t" offensive or you wouldn't be making a mountain out of a molehill. If its simply 'rude/unecessary/unnacceptable and not hate speech that is what chat restriction is for.

The Djinn was merely communicating their feelings on the term. Riot and the community have a stricter position and that's okay. You should probably focus on learning from this experience, lest a repetition cost you your account.

sanshaoyeOct 9, 20172 votes

i support you 110%. none of the posters here speak for me. if you can't handle chat you shouldn't be playing a game

having said that, you now know the system. trolls don't get punished, only people who write naughty in chat get punished. what is rito asking you to do, i wonder?

ModiOct 10, 20174 votes

If you can't handle acting like a respectful individual, you shouldn't be playing a game. Clearly by your comment below, you do not intend to, nor have you ever intended to be a respectful individual.

sanshaoyeOct 10, 20172 votes

that's only your worldview. why do you need to be respectful to play a game? you can say that the rules in league of legends are like that but not every game has these rules. there are plenty of games where you can be disrespectful to one another - umm, just like in real life

ModiOct 10, 20172 votes

You are right, you can be disrespectful, but just like in real life, there is a chance there will be consequences for such behavior. Everyone is informed of the consequences when they play (and every patch, if I am not mistaken, they are in the terms of use).

If you or anyone else cannot conduct themselves in a respectful manner, then there is a chance (a rather good chance) that consequences will be applied.

themachampOct 9, 20171 votes

[{quoted}](name=The Djinn,realm=NA,application-id=ZGEFLEUQ,discussion-id=Jy25XVyR,comment-id=0000000000000000000000000001,timestamp=2017-10-09T20:07:32.969+0000)

It's hate speech, pure and simple. If it's as common as you encounter that's evidence that people are being abusive too frequently, not that the rules are too strict. Riot does not want a community where hate speech is prevalent.

Then they should disable chat period if they don't want hate speech. Especially if they can't tell the difference 1/2 the time anyways. My classmate who I play with during our 2 hour break between classes got escalated to a 14 ban for saying " That's my %%%%%!" after a lulu ult save. Someone was butt hurt over that and reported him! Also.....i hear the stuff op said all the time in games. It is actually quite mild believe it or not.

ModThe DjinnOct 9, 20176 votes

{quoted}

Then they should disable chat period if they don't want hate speech. Especially if they can't tell the difference 1/2 the time anyways. My classmate who I play with during our 2 hour break between classes got escalated to a 14 ban for saying " That's my %%%%%!" after a lulu ult save. Someone was butt hurt over that and reported him! Also.....i hear the stuff op said all the time in games. It is actually quite mild believe it or not.

...that report seems predictable and expected to me. Some people use that phrase more colloquially than others, but it's still hate speech. To certain groups of friends that isn't, but that still doesn't make it acceptable to bring into a social situation where you don't know the perspectives of the other people.

And saying the only choices are hate speech or no chat at all is a little ridiculous. There are many places that put reasonable limits on how far you're allowed to take a certain activity, and Riot saying hate speech crosses a line is far from unusual.

SquareyOct 9, 20171 votes

LOL. I guess there is no point talking to you anymore after hearing that. You actually think saying "Thats my n******r" is hate speech. I'm done.

PresBushDid711Oct 9, 20175 votes

{quoted}

LOL. I guess there is no point talking to you anymore after hearing that. You actually think saying "Thats my n******r" is hate speech. I'm done.

You were done well before this, you just aren't smart enough to have realized it.

Enjoy your account, but I don't recommend spending any money on it.

SquareyOct 9, 20172 votes

Go Mr. Self Righteous! I've been ignoring you for a reason, it's funny because at the same time you try come across as a good guy you show spite, hate and support for harm upon others, resulting in your roleplaying being a really transparent facade and having no meaning :P