Boards›Player Behavior

Moderation is a mess in term of the right action, and RIot themselves are a mess, proof.

elenkelerQueryu··1 votes·579 views

They typical "Naming and Shaming" hypocrisy:

{quoted} > > I looked into this for you and while we're not sure why it didn't go into our report queue or why it wasn't removed, It's now been taken care of. > > In the future, if you report something and it isn't removed for whatever reason but you feel it should be, please submit a ticket to Player Support noting the issue as this post is also considered Naming & Shaming. This lets us better recognize issues with moderation or the report function. Thanks!

Submitting a ticket: http://i.imgur.com/CzRYnZH.jpg

Submiting a ticket though the suggested: http://i.imgur.com/4Mp1fZv.jpg

And right back where we started

This is further proof of riot needing to get rid of this section of boards as it serves no purpose, or getting rid of the third party moderation who's out of touch with riot's infrastructures/policies, or at least improvement in between them with their light speed up to date modern communication through broadband networks.

11 Comments

ModWuks7 votes

Hey elenkelerQueryu,

To report players who commit offenses outside of matches or who violate the Terms of Service but don't fall under one of the standard categories, you can send Riot a report by submitting a ticket to Riot Games Player Support with a screenshot of the said offenses and any additional information that you'd like to add.

If you're unsure which category to submit your ticket under, just select: [I have a question about League of Legends/Riot Games.] > [Game and Features] > [General Questions]

Thank you for your diligence.

elenkelerQueryu1 votes

{quoted}

Hey elenkelerQueryu,

To report players who commit offenses outside of matches or who violate the Terms of Service but don't fall under one of the standard categories, you can send Riot a report by submitting a ticket to Riot Games Player Support with a screenshot of the said offenses and any additional information that you'd like to add.

If you're unsure which category to submit your ticket under, just select: [I have a question about League of Legends/Riot Games.] > [Game and Features] > [General Questions]

Thank you for your diligence.

In other words, send it to the trash bin, nice to know nothing will get done for almost a 1/2 or an entire month.

ModWuks6 votes

{quoted}

In other words, send it to the trash bin, nice to know nothing will get done for almost a 1/2 or an entire month.

  1. For offenses that are committed in-game and are reportable with the report feature, use that to have applicable chats processed through Instant Feedback.
  2. For offenses committed outside of game, they may be manually reviewed when submitted to Player Support.
Cpt Jack Bird1 votes

Under what categories?

ModWuks1 votes

[{quoted}](name=Cpt Jack Bird,realm=NA,application-id=ZGEFLEUQ,discussion-id=Fpp3qEfL,comment-id=0000000000000000,timestamp=2016-08-04T14:02:39.091+0000)

Under what categories?

If you submit it in the category provided above, it'll get to the right place (:

Cpt Jack Bird1 votes

Ah. I'd heard you couldn't use the ticket system to report toxic players anymore, although I can't find the thread...

ModWuks1 votes

[{quoted}](name=Cpt Jack Bird,realm=NA,application-id=ZGEFLEUQ,discussion-id=Fpp3qEfL,comment-id=000000000000000000000000,timestamp=2016-08-04T17:07:54.959+0000)

Ah. I'd heard you couldn't use the ticket system to report toxic players anymore, although I can't find the thread...

You're probably referring to this thread:

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/OtETIYvm-you-can-no-longer-report-players-through-support-tickets

The Player Behavior Specialists cannot add cases or evidence to be factored into the Instant Feedback system; however, if they need to step in for extreme issues (ie. death threats) or offenses committed outside of matches, they will when appropriate.

Cpt Jack Bird1 votes

Oh, huh. I was misremembering what was actually in the thread...

Well, thanks!

ModWuks1 votes

[{quoted}](name=Cpt Jack Bird,realm=NA,application-id=ZGEFLEUQ,discussion-id=Fpp3qEfL,comment-id=00000000000000000000000000000000,timestamp=2016-08-04T18:13:07.040+0000)

Oh, huh. I was misremembering what was actually in the thread...

Well, thanks!

http://i.imgur.com/HlZ87bO.gif

Xidphel2 votes

https://s-media-cache-ak0.pinimg.com/736x/20/d3/80/20d3802dc9eacc277ba406758b4e004e.jpg

Reket DeAlk1 votes

.

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