So I had players who go around trolling and say the most obnoxious things in games and gets punished with chat restrict. They would harass or go all chat telling false things about players who they claim that are saying racist things or say kys. AND yet, they get s7 rewards.....
Is this what riot wanted? Or should I send a ticket to them about this behavior?
Well that's how their eligiblity system is at the moment. Keep in mind that if they continue to flame they'll end up getting suspended.
Submit a ticket. Riot does not approve of that sort of behavior and they will look into it if you bring it to their attention.
Players who continue to get chat restrictions will escalate to up 14-day bans and eventually permanent bans. Players who get a 14-day ban (or have an active chat restriction at the end of the season) will not receive rewards.
So those players who are harassing and trolling others frequently have a good chance of not getting rewards. If you see something really bad, though, you can send in a ticket if you want.
PSA: saying KYS or any sort of suicide encouragement is nearly always an auto 2 week punishment
