Yes, but everyone has bad days. It's unrealistic to think people can be 100% angels every game, unless of course, they /mute all at the start of the game, which is exactly the problem I have with this system. It doesn't discourage toxicity, as the chance of actually getting a punishment is qutie low, and it doesn't seem to scale with the severity of toxic behaviour. This results in one of two things;
- A person doesn't really feel threatened by the possibility of getting punished, as the chance is quite low, and when they do, they just start a new account (I know a few people that do this).
- A person doesn't feel free to chat at all anymore, as the slightest breach can result in severe punishment, making chatting feel alike to russian roulette. They might even decide to quit the game and play another online game, especially if socializing is a big part of their online experience.
The result of this is quite visible in-game, as most players either start the game with a /mute all, or is extremely toxic. It's very rare to see people that actually have a friendly convo in chat (except when playing with premades, of course). I have yet to find another game with a similar situation in chat.