PSA: Riot is not cracking down on verbal toxicity harder than trolls...

To everyone who think that they don't give a shit about trolls- They do. Here's a little evidence of this. http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/sU5wOfFJ-proof-that-the-automated-system-is-broken?comment=0029 Alright, now since that is out of the way, let me make my point clear. Riot evenly goes after trolls and toxic chat players. "But why don't I see that many people get banned for trolling?" Most trollers know why they got banned, know that they can't prove their defense, and usually move onto a smurf account to continue trolling. Trolling takes a long time to catch as there are many ways to troll, and the system can't identify them all. "But Riot is just banning me for chat because the League community is full of children!" No, you were banned because of consistent negative behavior, not because people can't take a swear word. You can swear all you want in games, but when you direct anything negative towards your fellow team, you become report-worthy. "But I was defending myself!" Riot has stated that retaliation helps no one. An eye for an eye makes the world go blind. Wait, you want another example? OK, imagine two kingdoms were in very tense relations in one another. One kingdom sends bandits to harass the other. In response, the other kingdom does the same. Eventually both lands are ravaged by bandits and everything falls apart. "But my free spee-" http://imgur.com/kwRIfOi Don't even use that.

So why do more people get banned for chat than people banned for trolling? Simply put, chat is more common, and easier to detect. Trolling is less common, harder to detect, and must differentiate between a bad player or a legitimate troll. That guy who went 0/7/6? Either he was trolling (in which case, provide video proof and send it in a support ticket- more on that next) or he was doing really terrible. That player going AP Kog'Maw mid? Not trolling, as it is a legitimate thing to do. It's called going off-meta. Which Riot has stated many times is not reportable. Now, say that you found a trolling player and he says he has been doing this for a month now. You can report him for trolling, adding one more tally mark to his record before he gets checked, or, the much more efficient option, Submit a support ticket. https://support.riotgames.com/hc/en-us/requests/new Here you can tell Riot support about X player and what he is doing. If you get a copy paste response (you will get those, these poor guys get so many requests), then ask for a human review. Remember that it becomes so much more helpful if you have live proof of this player trolling.

That is all I have to say on this matter.