Boards›Player Behavior

Ok Riot, now I'm angry with your boards team

Ale non è male·3/17/2017, 8:43:53 AM·3 votes·1,050 views

How the hell your board moderation team works?

Apparently I can't report on boards a bug of remake system that forced me to play 4 vs 5 and lose a ranked game posting the link to the match history as proof, with this explanation

"We understand that you want to get word out about this player and their in-game behaviors but this is not the correct avenue to get attention on them"

And I'm like: WHAT???

I can understand deleting the thread the first time because I mentioned the summoner name - even through I specified that I was just describing that he was afk from the start of the game, and you can check that thread with your moderation Powers -

But the second time? I removed any reference to the guy name in the body of the post, leaving only the link to match history as proof of the bug, match history which is public if anyone search my summoner name through Lol or any third party site, and it got removed again???

As you can check, I made no comment on the guy, aside from saying that he was afk BECAUSE IT WAS NECESSARY TO REPORT THE BUG OF REMAKE SYSTEM...How the hell I'm supposed to report it if a guy being afk is integral part of how the system work or, in this situation, didn't work?

10 Comments

Deep Terror Nami3/17/2017, 9:43:31 AM6 votes

If you say "someone afk'd" and link a match history page that shows the names and clearly who afk'd that match, the effect is the same. I didn't see your post, but that's probably why it was still considered Name & Shame. Ranked match history pages always show the names; I can look at your match history and see who it was with no knowledge of the content of your post even now.

If you feel the bug report absolutely needs this context I recommend submitting a Support Ticket instead, and letting them know up front why you couldn't post it on the boards.

Packun Flower3/17/2017, 9:55:31 AM2 votes

The forums mods dont even work for Riot. They are a third party company hired by Riot to moderate the forums because i guess Riot is to lazy to do it?

ModMod Curator3/18/2017, 12:37:39 AM2 votes

Regardless of the intention of the post, the current action-flow based around the rule of Naming & Shaming is to remove any post that includes names, images showing names, videos showing names, or links to pages showing names (like match history or op.gg) in cases where the topic of the conversation involves reportable behavior. The message you received is the standard messaging sent in that type of situation.

There are multiple ways to report an issue like that without including names. For instance, as is used repeatedly here in PB&M, you can screenshot the match history page and then black out all but your name and then link that image in your post.

If Riot needs more information from you than that in regards to the bug, they'll let you know.

Pie Cubed3/17/2017, 8:46:42 AM1 votes

I think they meant you posted it in the wrong place. Don't they have a "report a bug" thing somewhere?