Botting
I just received a message after I bought 1380 RP that my account is now banned for botting. Idk what is going on. I sent in a support ticket, but like wth.
6 Comments
Psychostorm June 23, 2016 10:41
The client says that my account is permanently suspended, but I have received no emails about why and I haven't done anything to warrant it. I am super confused. Please help.
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Kunoichi June 23, 2016 19:21
Hello Atmostep,
Your account has been linked to suspicious activity surrounding account selling and the use of third-party programs, sometimes known as bots. Suspensions applied to accounts for this reason cannot be lifted. If you believe this ban is in error, feel free to let me know and I'll be happy to look into the matter for you. Please know, however, that it's unlikely that the decision will be reversed.
Please let me know if you have any questions.
Regards,
Kunoichi Riot Player Support Maven of the Strings
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Psychostorm June 23, 2016 19:32
I spent 4 weeks leveling this account through arams...And you are messing with my hard work. Yes, look into the matter. And I don't care about "how unlikely it is to be overturned" because you are wrong and will give me back my account.
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Psychostorm June 23, 2016 20:04
How long is it going to take to review this. I have waited for a reply all day.
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OrochiKyo June 24, 2016 08:53
Hi Atmostep,
I am forwarding this ticket to our Account Team for further assistance.
Please keep in mind that we respond to tickets in the order we receive them, so ‘bumping’ your ticket by sending us additional messages will send it to the back of our queue. This might inadvertently delay our response.
I appreciate your patience!
OrochiKyo Riot Player Support The Deathsinger
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Psychostorm June 24, 2016 10:43
Thank you. I really appreciate it.
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Psychostorm June 26, 2016 01:38
its been 3 days and I'm still waiting to get my account back.
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Psychostorm June 26, 2016 09:56
And sorry for snapping. I worked really hard to get to 30. I just wanna play on my account after getting out of the army and being on vacation. I didn't buy anything and I don't use any programs on my pc.
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Knight-Errant June 27, 2016 18:33
Hello Atmostep,
I am Knight-Errant, with the Fraud Team, and your ticket has been escalated to me.
Your account was flagged for suspicious activity that we could not ignore. To prevent further harm on this account and other players, we proactively locked the account.
I took a look, and it appears that we made an error. I am deeply sorry for our mistake, and for any frustration this might have caused you. Effective immediately, I have removed the suspension from this account, and have gifted it a 10-win IP boost for our mistake.
I again want to apologize for what happened, and I hope that there are no further issues. Please let me know if you have any further questions or concerns.
Sincerely, Knight-Errant Riot Games Player Support Rumble Top
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They did this to me once already. So I copy and pasted the last ticket a few months ago and screenshotted it, where they said that they made a mistake and was unbanning the account. Like how do you fuck up twice...