Why League of legends community is toxic
Ever wonder why league of legends community is as toxic as it is? League community is so toxic because people don't want to take the blame for what they did wrong. should you point of mistakes people make? yes and no. pointing them out can help a player learn to see what they did wrong in certain situations yes but it also viewed as negativity because no one can accept when they messed up. then they start flaming and if anyone at all try's to defend themselves they then become chat restricted and possibly banned through the tribunal which is a terrible system.
By banning these supposed "toxic" players all you are doing is setting them up to create a smurf in which they will continue to be "toxic" on these smurfs. when 80% of new players are smurfs and most of which being people who have been banned, you wonder why such a high percent of new players are smurfs? stop banning for toxicity. put people on permanent chat restriction and move them into a group to play with only people flagged as toxic. all of a sudden you get a drop in smurfs ruining the game for new players with toxicity, you stop the problem of people being banned for borderline defending themselves
against another toxic person.