Riot, several changes I believe would drastically help both the game and the company.

So the first part is a not so fun for you to have to work through, but there needs to be something done. . As I know you know guys know, there is a major problem with trolls, people who rage on and on, and people who just quit halfway through the game for whatever reason. I have read several posts on your past stance on the tribunal and the way it works, but I believe that league has grown to a size that the tribunal can not properly handle anymore. I do believe though that a short period of really enforcing the rules and punishing those that make the community a worse place would do a lot of good for the community. Of course this would probably take a little more than simply relying on those that volunteer for the job of monitoring the community. To fix this, I would propose that the number of reports before action is taken be lowered, (yes i know this would increase work on the tribunal) To give several public announcements about the crackdown on behavior, and to incentivize participating in the tribunal, offering one or two riot points for each time you go through and evaluate a case and your answer matches the majority of the other tribunal participants. You could also to give an incentive good votes bump it up to say 2 riot points when more than 10 answers are correct in a row. Alternatively you could hire several employees, but I'm sure you don't want to do that over all the regions.

Now the second thing that would be both beneficial to the company and the community as a whole, would be to start offering a service that would record the matches so that players could review their match, and especially if you had an api built in from Google and twitch so that they could automatically upload them if they wanted. I feel there would be quite a few players that would enjoy that service and would be more than willing to pay $5 a month for the service. Now I also know that right now, you are having some trouble with the internet and of course the constant server trouble, but additional revenue is something that always helps, and would give you the money to get more reliable and more powerful servers (including making things redundant by using more off location servers that would also help with the internet issues.

The final thing that is not as big as the other two, would be to implement an option to report players in the pregame lobby. Since you removed the elo penalty for dodging (as it used to sit, now it is the LP and time penalties) there is still the problem riot has admitting to having of trolls getting too much control over the pregame lobby and not promoting team work before the game as well as during. Of course this would be contingent upon getting more people into the tribunal as well. Thanks for reading!