This is how Riot treats it's loyal player base
I am pretty shocked on Riot's response for a simple exchange on the accidental purchase I made. Especially when it is the exact same price.
Me:
Good afternoon, yesterday I made a mistake when attempting to purchase the new Program Lissandra skin. I am not sure how but I accidentally selected the Program Soraka skin and went into game to play Lissandra and the skin was locked. When I came out of the game I realized I had accidentally unlocked Program Soraka. I do not play Soraka nor have I in over a year.
Can you please exchange the skin for the one I intended on buying, Program Lissandra. I am an avid League of legends player that has been playing for many, many years and am in love with the game.
Riot's response:
Greetings Summoner,
Unfortunately we do not offer the swapping of currency, champions, or skins at this time.
If you have any other questions or concerns please let me know. Best of luck in the Fields of Justice!
From the Vale of Valerya,
Riot Player Support
