How do we punish those ruin our ranked promo games? RIOT?

How do we punish those ruin our ranked promo games? RIOT? punishing others for verbal abuse....hmmm.... how about those who cause them? why do players get punished only for verbal abuse? how about the promogames of 1 hour thats been wasted because of a player or two RIOT? any answers to that? I think ur system of punishing is ok but i think you should punish those who reports verbal abuse also because unless other players are stupid and crazy why would they just rage and type bad words and say anything? You are wrong and one sided stupid RIOT and i said that because u deserve it. I been playing this game since s 1 and your abuse system only works for one side..... you need to figure out a way to balance thses. if a player gets abused verbally repeatedly that mean s whatever his doing is not right and makes others angry..... that means he should be also punished harshly...... i will post this till i get an answer from u RIOT lets see how good your customer service is....