Why did Tryndamere make an AMA on communication on Reddit instead of on the boards?

IonCannonKarthus·Oct 31, 2014·118 votes·13,856 views

Seriously? I thought the boards were designed solely for conversations like that? Why has he posted this AMA there instead of here? What the hell Riot?

128 Comments

RiotShoefaceNov 1, 201431 votes

I posted there because it was in response to a thread that was located there and I wanted Redditors to see it.

Your thoughts are correct - with Boards, we'll be able to do lots of cool stuff here.

FlemmanNov 1, 201426 votes

As a non reddit user (don't know the rule of that stuff) I have one question.

Why only redditors and not redditors + "boards community"?

Is there something restraining you from doing something like that (for exemple)

http://boards.na.leagueoflegends.com/en/c/riot-official/k4HUx93G-league-oo-lantern-halloween-contest

on reddit that bring poeple here? (reddit term of use?)

PryotraNov 1, 201447 votes

Trynd, as great a guy you are, and as good a thing you probably were intending, you just shot your company in the foot. I'm going to use words like "you" and "your" quite a bit in this post, and by that I'm most likely going to mean Riot as a company. Just keep in mind this isn't intended to be personal.

I'm going to bet that is was just simply not really thinking about the consequences, but the boards have been crying out for communication for a while now, especially from the ever silent and brooding lore team. This is on top of people having very shaky faith in the Boards as is, due to being evicted from GD and forced here with very little knowledge or communication before that. To open a Communication AMA on Reddit and not even link it here just smacks of bad PR.

I know, it was probably just bad forsight, but you personally need to look at this now. The boards have been fairly neglected by almost every team outside of game balance and the Boards team itself, and when we ask for communication we see you opening an AMA on it elsewhere. It doesn't look, feel, or even smell fair. It actually has the appearance of complete lack of faith in the boards from Riot's side.

Now, I'm not saying stop posting in reddit! Far from it! But if the boards are the answer to the communications issue, then you need to back that up by using it to communicate. There are a few easy things that can be done to help this, as right now your PR on the boards get a "needs improvement".

If you want to post on reddit about things, that is fine, but at least link here for those who would want to participate. Or you could hold it here, and link there. Either way, there needs to be a way for the Boards to be involved, otherwise it looks like you misled everyone you evicted from GD when they were told that the boards were a "better way to communicate".
Bring the Lore team over here, and have them just sit down and host a huge AMA for a while. Make sure this happens, because alot of long time fans feel betrayed by this team for a host of reasons, and alot of those boil down to "they never speak; they just act and expect us to be happy with it." Thats terrible PR, and honestly them hosting an AMA/discussion on the future of lore here would really be a shot in the arm for both their PR and the Boards credibility.
Don't apologize unless you have actions to back it up. This one may look weird, but honestly you've said sorry enough. They don't want to hear "Sorry" any more unless it is accompanied by immediate action. NOT Soon™ action, action that follows directly after the apology. This is another major complaint about your PR, in that Riot has nice rhetoric, but doesn't really ever do anything. Now, I'm not saying just do things, just stop saying sorry all the time. We get it, you are sorry you goofed. Are you going to do anything to try to fix or address it?

Now, I know I only listed 3 things, but these are just a few ways to immediately improve PR right now. I'm not calling for huge sackings or even for you do any of these things, but giving you a few ideas as to where some improvement could happen. This improvement could be acheived far more ways, but at the end of the day Riot, the company known for it's player interaction, is failing to interact or even communicate with it's playerbase. If you want to keep the reputation you built, you need to show you still want it.

FinnicalNov 1, 20146 votes

I need to second this post. I was pulled into the lore community by the lore retcon and have been posting constantly about my dissatisfaction with the Narrative team. Talking to Tryndamere about it would have really helped me feel that I had been heard and that my concerns might get addressed. So since I have never, NEVER used Reddit in my life and I hate the format of Reddit, but I AM active on the league boards, it would have been really nice if this had been done on the boards instead of on Reddit.

Communication with the community should be a top focus for your company Tryndamere, perhaps even more important than game balance itself. Riot is self-proclaimed as a player focused company, but myself and many others feel our concerns aren't even heard much less addressed. If you no longer intend to be player focused then your current level of communication is appropriate and should continue as-is.

Hyrum GraffNov 1, 20142 votes

Agreed.
Half-Agreed. The lore team HAS been relatively active on the boards, so I disagree on that front. However, they also haven't had an AMA/Discussion about the overall direction of the lore, which I think they need to do.
I disagree here. There's not really a good way to do this. Because if they don't apologize, we accuse them of ignoring us (see: Lore team), and if they do apologize, we accuse them of having no actions to back up their words, or of not caring about the community. Personally, I'd prefer to know that they've heard us.

FinnicalNov 2, 20141 votes

Myself and many others have been posting about the lore changes constantly requesting increases in communication, clarifications of their reasoning, and frankly begging for them to revert their decision to retcon the lore. The grand majority of these threads receive no red post at all, and if there is one it usually says something like, "Relax, cool stuff is coming soon. Stop being so mean to us poor narrative guys."

Most of us don't want to abuse them, we want to talk to them. They aren't talking to anyone who disagrees with their current direction. I disagree that they have been active on the boards.

To be fair, they have made some small efforts recently which are greatly appreciated. Just wish they had done so consistently over the past 2-3 years instead of barely a trickle after a major decision was made.

Hyrum GraffNov 3, 20141 votes

Just wish they had done so consistently over the past 2-3 years instead of barely a trickle after a major decision was made.

The past 2-3 years, I'm not talking about. I think everybody agrees they did a horrid job of that.

To be fair, they have made some small efforts recently which are greatly appreciated.

^What I was referring to.

FinnicalNov 3, 20142 votes

Oh ok, well let me clarify then. I feel the past 2-3 years was horrid and that's why an AMA would be appropriate here on the boards. The recent attempts are a good improvement but are not enough by themselves. I think it is inappropriate for Riot to behave as if the last 2-3 years didn't happen or doesn't matter, and I think they aren't doing enough to make up for that failure.

I think there should be a large scale discussion about the state of League's lore, and that it should be extended, complicated, and have broad-reaching implications. It will also likely be difficult for Riot, and maybe difficult for the fan-base too. This should be done before ANY other large changes are made to the lore (short stories are ok). In my personal opinion, the retcon should be completely reverted pending this conversation with the community. The reason I think this is appropriate is because of Riot's claim to be a player-focused gaming company. If they are not player-focused then the current level of communication is acceptable.

OuroboroNov 1, 20147 votes

Trynd, as great a guy you are, and as good a thing you probably were intending, you just shot your company in the foot. I'm going to use words like "you" and "your" quite a bit in this post, and by that I'm most likely going to mean Riot as a company. Just keep in mind this isn't intended to be personal.

I'm going to bet that is was just simply not really thinking about the consequences, but the boards have been crying out for communication for a while now, especially from the ever silent and brooding lore team. This is on top of people having very shaky faith in the Boards as is, due to being evicted from GD and forced here with very little knowledge or communication before that. To open a Communication AMA on Reddit and not even link it here just smacks of bad PR.

I know, it was probably just bad forsight, but you personally need to look at this now. The boards have been fairly neglected by almost every team outside of game balance and the Boards team itself, and when we ask for communication we see you opening an AMA on it elsewhere. It doesn't look, feel, or even smell fair. It actually has the appearance of complete lack of faith in the boards from Riot's side.

Now, I'm not saying stop posting in reddit! Far from it! But if the boards are the answer to the communications issue, then you need to back that up by using it to communicate. There are a few easy things that can be done to help this, as right now your PR on the boards get a "needs improvement".

If you want to post on reddit about things, that is fine, but at least link here for those who would want to participate. Or you could hold it here, and link there. Either way, there needs to be a way for the Boards to be involved, otherwise it looks like you misled everyone you evicted from GD when they were told that the boards were a "better way to communicate".

Bring the Lore team over here, and have them just sit down and host a huge AMA for a while. Make sure this happens, because alot of long time fans feel betrayed by this team for a host of reasons, and alot of those boil down to "they never speak; they just act and expect us to be happy with it." Thats terrible PR, and honestly them hosting an AMA/discussion on the future of lore here would really be a shot in the arm for both their PR and the Boards credibility.

Don't apologize unless you have actions to back it up. This one may look weird, but honestly you've said sorry enough. They don't want to hear "Sorry" any more unless it is accompanied by immediate action. NOT Soon™ action, action that follows directly after the apology. This is another major complaint about your PR, in that Riot has nice rhetoric, but doesn't really ever do anything. Now, I'm not saying just do things, just stop saying sorry all the time. We get it, you are sorry you goofed. Are you going to do anything to try to fix or address it?

Now, I know I only listed 3 things, but these are just a few ways to immediately improve PR right now. I'm not calling for huge sackings or even for you do any of these things, but giving you a few ideas as to where some improvement could happen. This improvement could be acheived far more ways, but at the end of the day Riot, the company known for it's player interaction, is failing to interact or even communicate with it's playerbase. If you want to keep the reputation you built, you need to show you still want it.

Please read this damn post. I really want to get this lore business straightened out.

RhlaxNov 2, 20141 votes

I think what people want Tryndamere is an AMA in here as well. :)

IonCannonKarthusNov 2, 20142 votes

I think what people want Tryndamere is an AMA in here as well. :)

That'd be a good start

MilleaNov 1, 201428 votes

Yeah. I really thought that Riot would start making big posts like that on their own website rather than Reddit with these boards. They no longer have the excuse that they don't like the format/the format is bad for that kind of post.

IonCannonKarthusNov 1, 201419 votes

Yeah. I really thought that Riot would start making big posts like that on their own website rather than Reddit with these boards. They no longer have the excuse that they don't like the format/the format is bad for that kind of post.

Pretty much, if the current state of Riot threads here are any indication of the forseeable future then we should've just stuck with vbulletin

MilleaNov 1, 20149 votes

The main thing that I haven't liked is the division of the community. They really should've given us more time with both General Discussion and GD open, instead of trying to fix the problems after they closed General Discussion. Everyone's been split up and it doesn't feel like its the same place anymore. The moderation HAS been better; i'll give that to them, but better moderation has not been worth it.

Even the other subforums/sub-boards or whatever they are called are less active than before. The New Player Forum used to get around 50 threads a day, but the new Tips and Tricks board is getting around 20. A lot of people seem to have quit using the forums period.

I'd rather the Rioters continue to use Reddit for all of the AMAs etc. rather than have them ruin the forums the way they have, and then they start using reddit for these things rather than their own forums, which they said they were going to be more active on. It just feels like it's been part of a whole bad and frustrating experience.

I'm ranting a bit, but in my opinion, Riot has really messed up with the boards.

12talesNov 1, 201413 votes

This wasn't some sort of spontaneous thing that Tryndamere did out of nowhere.

http://www.reddit.com/r/leagueoflegends/comments/2kgi47/ama_request_riot_ryze_and_tryndamere/

Redditors specifically requested that he host an AMA. If he's going to agree and host an AMA, obviously he's going to do it on Reddit. That's where the people who asked for it are.

Why would he respond to an AMA request on Reddit with an AMA on the boards?

Loken StoneheartNov 1, 201431 votes

This wasn't some sort of spontaneous thing that Tryndamere did out of nowhere.

http://www.reddit.com/r/leagueoflegends/comments/2kgi47/ama_request_riot_ryze_and_tryndamere/

Redditors specifically requested that he host an AMA. If he's going to agree and host an AMA, obviously he's going to do it on Reddit. That's where the people who asked for it are.

Why would he respond to an AMA request on Reddit with an AMA on the boards?

Why is Reddit even being used? If they're gonna force us to use boards, the least they could do is force themselves to stay on boards too.

Just sayin'.

This entire change was for THEM.

12talesNov 1, 20146 votes

Why is Reddit even being used?

...because it was people on Reddit who were asking for an AMA.

Why would we want Riot to refuse to interact with some of its customers? That sounds horrible, and pretty much the opposite of their ethos as a company.

If they're gonna force us to use boards, the least they could do is force themselves to stay on boards too.

Who's forcing you?

http://www.reddit.com/r/leagueoflegends

Click the link, register an account. Riot can't do anything about it.

Loken StoneheartNov 1, 201415 votes

Why would we want Riot to refuse to interact with some of its customers? That sounds horrible, and pretty much the opposite of their ethos as a company.

If they're gonna force us to use boards, the least they could do is force themselves to stay on boards too.

Who's forcing you?

http://www.reddit.com/r/leagueoflegends

Click the link, register an account. Riot can't do anything about it.

The point must've gone clear over your head.

If I wanted to use Reddit, I'd use bloody Reddit. That's part of the reason that boards suck. They're Reddit 2.0 that even Riot abandoned immediately in favor of Reddit again. They changed the forums to the boards for THEIR use and then left.

P.S. Cant believe you just told someone to sign up for Reddit in a thread questioning why Riot decided Reddit > Their new, improved Reddit 2.0 that they killed the forums with. Thats pretty dang silly.

Gear KittyNov 1, 20144 votes

I'd say this is more Reddit .5, not 2.0

12talesNov 1, 20141 votes

If I wanted to use Reddit, I'd use bloody Reddit.

And if Tryndamere wants to use Reddit, he'll use bloody Reddit. He's not obligated to act in alignment with your value judgements - if you decide that you want to use the boards and don't want to use Reddit, that's fine. It doesn't mean that other people shouldn't be allowed to make different decisions.

DaenNov 1, 201410 votes

It doesn't mean that other people shouldn't be allowed to make different decisions.

Throughout the history of the forums/boards, players tend to gravitate towards where Rioters post. It's just how it is, and when Rioters are choosing to be so segmented and not have any sort of continuity it does the same thing to the community.

I'm totally fine with Tryndamere using reddit as his primary method of communication; I'm not fine with the fact that the official, custom platform for Riot Games is not informed about any of it.

DaenNov 1, 201416 votes

Why would we want Riot to refuse to interact with some of its customers?

We don't, which is why it's absurd that this AMA wasn't even mentioned officially on the Boards. They are refusing to interact with their customers by not even informing users of their own site that interaction is happening.

As I said elsewhere I understand your reasoning, but realistically speaking it just doesn't hold water. Regardless of which community requested the AMA, it's ridiculous to not spread the word to your own site.

12talesNov 1, 20141 votes

Is there any precedent for cross posting between the boards and other social media platforms? I honestly can't remember a single time that a Rioter has made a thread saying "hey guys, check out what I'm saying over here!" And it's not particularly common with regular users, either.

Is this just an idea you had to ease communication between boards/forums, or is it actually something that Riot's shown it's amenable to?

DaenNov 1, 20146 votes

Is there any precedent for cross posting between the boards and other social media platforms?

I feel like it has happened at some point, though I can't place an example.

Is there any particular reason there needs to be a precedent for sensible cross-posting to happen? It seems to me it's basically common sense to add a quick link to important conversation on outside platforms, especially now that the Boards is the single official mode of communication.

12talesNov 1, 20141 votes

Because if Riot's done it before, than it's presumably something they have no problem doing that doesn't have any unresolved logistical issues or other impediments. If they've never done anything like that before, then I can't evaluate whether it's realistic to expect it of them.

Basically the difference between "Why did you discontinue support for X" and "ritoplz." Important for tone, if nothing else.

That said, given that S@20 already provides exactly the service you ask for for free, and anyone who wants to see what's happening on Reddit can do so, I'm not really convinced that it's something worth Riot investing in.

DaenNov 1, 201410 votes

If they've never done anything like that before, then I can't evaluate whether it's realistic to expect it of them.

If writing a thread linking to something external is not realistic to expect of them, we have bigger problems.

That said, given that S@20 already provides exactly the service you ask for for free, and anyone who wants to see what's happening on Reddit can do so, I'm not really convinced that it's something worth Riot investing in.

How is this an investment, exactly? Literally all it would be is a Rioter writing a quick post on the Boards when an AMA starts.

12talesNov 1, 20141 votes

I just want to clarify - do you want an alert for AMAs only? 'Cause any given Rioter is liable to share some sort of information in a random Reddit thread, and I got the impression you essentially wanted the red tracker expanded to Reddit.

If it's just AMAs (and you don't want to go to S@20 for whatever reason), then sure, whatever. But you're going to not be told about a lot of interactions, even with that feature.

IonCannonKarthusNov 1, 201415 votes

I just want to clarify - do you want an alert for AMAs only? 'Cause any given Rioter is liable to share some sort of information in a random Reddit thread, and I got the impression you essentially wanted the red tracker expanded to Reddit.

If it's just AMAs (and you don't want to go to S@20 for whatever reason), then sure, whatever. But you're going to not be told about a lot of interactions, even with that feature.

President of Riot makes an AMA on Reddit about Riot's communication.

Could you think of any other thread that needed to at least be mentioned on the boards MORE than that?

Kat HeadNov 1, 20146 votes

I just want to clarify - do you want an alert for AMAs only? 'Cause any given Rioter is liable to share some sort of information in a random Reddit thread, and I got the impression you essentially wanted the red tracker expanded to Reddit.

If it's just AMAs (and you don't want to go to S@20 for whatever reason), then sure, whatever. But you're going to not be told about a lot of interactions, even with that feature.

President of Riot makes an AMA on Reddit about Riot's communication.

Could you think of any other thread that needed to at least be mentioned on the boards MORE than that?

It is kinda dumb that they forced us to use these trash forums but they will not use them themselves. Why would a Riot employee EVER post anything outside of the official forums, it is illogical.

XonraNov 1, 201412 votes

I just want to clarify - do you want an alert for AMAs only? 'Cause any given Rioter is liable to share some sort of information in a random Reddit thread, and I got the impression you essentially wanted the red tracker expanded to Reddit.

If it's just AMAs (and you don't want to go to S@20 for whatever reason), then sure, whatever. But you're going to not be told about a lot of interactions, even with that feature.

You are literally missing the entire point, either to be argumentative or you are....actually missing the point somehow.

The entire point is (and has been for over a year now) that why would those of us that primarily prefer the LEAGUE OF LEGENDS forums go to reddit for LEAGUE OF LEGENDS related content? If you want to post on Reddit well, okay then, but why isn't is either 1) posted here first or 2) posted here after or during?

I come here because...this is the LEAGUE OF LEGENDS website. I'm not playing League of Reddit.

It quite literally splits the community between the Reddit..ers...and those of us here, being actually loyal to this website and giving it traffic. What is the point of taking the time to have these boards and FORCING people away from GD (by closing it down and making it read only) if the damn co-founder of Riot isn't even going to bother posting here?

Some people say this community is bad, but I'm sorry, Reddit is FAR worse. You could post the nicest most helpful thread and it will for literally no reason get downvoted to oblivion and 95% of the responses will have jack and shit to do with the actual topic after one person says some off the wall comment. Then you get some "Reddit superstar" or a pro player or something posting something, doesn't matter the subject matter, and that shit will be front page.

Could be Scarra shaving his balls and the Reddit people will upvote that mess over something actually useful.

Reddit is the biggest circlejerk of a community. Also...it isn't the LEAGUE OF LEGENDS website, so nothing else should really matter past that.

12talesNov 1, 20142 votes

If you want to post on Reddit well, okay then, but why isn't is either 1) posted here first or 2) posted here after or during?

Answer to the literal meaning of your post - that'd be a logistical pain in the ass and there's no way of giving context that's better than just viewing Reddit itself.

Answer assuming you're only talking about this particular AMA - this AMA by Tryndamere was in response to people on Reddit asking for it. To the best of my knowledge, nobody on the boards has expressed interest in a Tryndamere AMA. He's marketing his product to the consumer base that has the highest demand for it - hardly unusual.

And how do your propose presenting the content of an entire AMA on this site such that is's as easy (or even easier) to read/understand as a link to the Reddit thread?

I come here because...this is the LEAGUE OF LEGENDS website. I'm not playing League of Reddit.

-snip rant-

Also...it isn't the LEAGUE OF LEGENDS website, so nothing else should really matter past that.

I really don't want to get into a discussion of Reddit vs. Boards.

Anyways, if tens of thousands of fans decide they want to talk about Riot's game together, why on earth would Riot not want to encourage it? Reddit (and by extension, all significant 3rd party communities in LoL) are fantastic for the game and the playerbase as a whole. Refusing to interact with them just because they aren't owned by Riot would be a phenomenally poor decision.

FlemmanNov 1, 20149 votes

The big point is, even if it's a reddit request, as you talk with player base about communication (sweet sweet irony), you should do it on your own stuff, with a link on the reddit thread leading here.

Why? Simple, all reddit league of legend player can acces boards but the opposite is not true.

Allowing all the player base to interact should be the priority, even if it hurts those who refuse to go were the majority can interact without being force to subscribe on different plateform

XonraNov 1, 20148 votes

Anyways, if tens of thousands of fans decide they want to talk about Riot's game together, why on earth would Riot not want to encourage it? Reddit (and by extension, all significant 3rd party communities in LoL) are fantastic for the game and the playerbase as a whole. Refusing to interact with them just because they aren't owned by Riot would be a phenomenally poor decision.

What Riot should be doing is promoting interaction and communication of whoever is a part of the League of Legends community in one place, like the boards they have pigeon holes communication on their website into after closing GD.

Riot didn't start going to Reddit because a ton of people were there (despite popular belief). A ton of people started going to Reddit because Pro Players and Rioters were going to Reddit, because they were either refusing or didn't want to post on the boards. So where the pro players were actually talking to people and the "Red Posts" actually responding, more and more people started going over time.

I've been around long enough to remember there being nearly as many rioters posting on GD as anyone else and it very quickly stopped around the end of 2011 and start of 2012.

So no, it isn't at all good for the game or the playerbase as a whole that the community is split because of Riot and only continues to be. Most people that communicate here do so because they don't want to have to go to a third party website when there is a forum here...on the league of legends website already.

Not everyone goes to Reddit because they prefer Reddit, a lot of people go there because that is the only place you will find posts from Tryndamere for example, rather important responses from rioters on both E-sports and in game issues that they might later or may never post here.

If you personally prefer Reddit, that is fine, but don't pretend it does anything but further cause a split in a community that riot splits so often with things like too much importance on Rankings (bronze through challenger).

FinnicalNov 1, 20147 votes

How is this an investment, exactly? Literally all it would be is a Rioter writing a quick post on the Boards when an AMA starts.

Yep, exactly this. It would have taken less than 5 minutes to hop on the boards, post "Hey I'll be on Reddit in a second, come join me!". Then people wouldn't have been nearly as unhappy about it.

Oh and to reiterate what a few other people said, if the boards are worth a damn, why go to Reddit at all? And if the answer is "Because some of our fans are there," then the question becomes, "Why are your fans there? Why aren't they here?" It points to a bigger problem.

XonraNov 1, 20145 votes

How is this an investment, exactly? Literally all it would be is a Rioter writing a quick post on the Boards when an AMA starts.

Yep, exactly this. It would have taken less than 5 minutes to hop on the boards, post "Hey I'll be on Reddit in a second, come join me!". Then people wouldn't have been nearly as unhappy about it.

Oh and to reiterate what a few other people said, if the boards are worth a damn, why go to Reddit at all? And if the answer is "Because some of our fans are there," then the question becomes, "Why are your fans there? Why aren't they here?" It points to a bigger problem.

This

Just This

IonCannonKarthusNov 1, 20149 votes

Is there any precedent for cross posting between the boards and other social media platforms? I honestly can't remember a single time that a Rioter has made a thread saying "hey guys, check out what I'm saying over here!" And it's not particularly common with regular users, either.

Is this just an idea you had to ease communication between boards/forums, or is it actually something that Riot's shown it's amenable to?

This happened MANY times during the months before the vBulletin closure.

DaenNov 1, 201412 votes

Why would he respond to an AMA request on Reddit with an AMA on the boards?

While I see your reasoning, this is not the right question to ask. Why was the AMA exclusively on reddit and not even officially mentioned on the Boards, let alone the full AMA ported over?

Seriously, this makes no sense. Riot constantly bills itself as the most player focused gaming company in the world, but so many things just...don't seem to be in the community's best interest. I'm aware it is a lot of work to port over an entire AMA, but it seems like community things are ridiculously undervalued at present time.

TrinityunicornNov 1, 20144 votes

To centralize the information and ensure that all league players can find league info from the company in one reliable place? Couldn't the discussion be directed to here from there?

LeeDarkNov 1, 20144 votes

Why? That's what the boards are FOR! If anything, he should have hosted it here and posted a link to it on Reddit. Why would he not want to make the Boards more popular by bringing Redditors here?

Earl EulrichNov 1, 201424 votes

To make the point clear that Riot is not interessted in communicating?

12talesNov 1, 20145 votes

Obviously the best reason to make an AMA. Lack of interest in communicating.

Earl EulrichNov 1, 20148 votes

Oh well...if you go through the trouble creating these new Boards pretending it´s because the old ones hadn´t been good enough for communication - and then go and host your AMA on Communication on a 3rd Party Side instead on your very own "Community-Platform"...

For me this does rise some questions.

12talesNov 1, 20143 votes

For me this does rise some questions.

And the obvious answer is, it was the people on the 3rd party site who wanted an AMA.

Earl EulrichNov 1, 201411 votes

I can think of a lot of reasons:

Riot doesn´t care enough about Communication to think about their Communication in the first place, thus things like this happen
Riot doesn´t like the new Boards for Communication, though creating them specially for this very reason
Riot doesn´t know how/want to deal with constructive criticism and thinks reddit isn´t as full of critical thinking as the Boards
Tryndamere for some reasons thinks an AMA with the CO of a company is a private thing and not an official representation of that company (which it is)

Your Answer would at least support #1 and #4.

RiotShoefaceNov 1, 201425 votes

Oh come now - if we didn't care about the Boards etc, we wouldn't have spent a year + creating them ;)

We're just getting started with them.

KOSHER TACONov 1, 201437 votes

We're just getting started with them.

Not really sure what you're waiting for.

XengreNov 2, 201411 votes

Oh come now - if we didn't care about the Boards etc, we wouldn't have spent a year + creating them ;)

We're just getting started with them.

This is garbage and you should be ashamed for even making such a lackluster post instead of actually addressing the issue. The fact is Riot communication with their community started taking a dive months ago and was further reduced by no requirements for Rioters form of communication as they can freely use Reddit, Twitter, Facebook, and more which isn't bad in its own right if not for the fact they are allowed and do neglect, almost entirely, the forums on your own site. Then the introduction of the new boards dropped Riot communication further to the point its a rare sight to see a proper, or any at all, Rioter response here. Even major issues, bugs, sever problems, etc. are being communicated on Reddit, for example, and with zero mirroring or effort here on these boards leaving a large chunk of the community in the dark when we come here for answers. It is quite disturbing to spam the "Show More" button repeatedly only to see almost no Riot post icons in some 100+ threads.

FinnicalNov 2, 20147 votes

To give you an idea Tryndamere of how bad this is, I had NO IDEA that Riot communicated on ANY other medium than the boards. Finding out you took a major discussion to another website was a shocking slap in the face. If you plan to communicate with us using a different website, why have you informed NO ONE that this is happening?

PajamasaladNov 3, 20142 votes

The fact is Riot communication with their community started taking a dive months ago and was further reduced by no requirements for Rioters form of communication as they can freely use Reddit, Twitter, Facebook, and more which isn't bad in its own right if not for the fact they are allowed and do neglect, almost entirely, the forums on your own site.

I'd say it started taking the nosedive in S3, since that's around when they started neglecting their own site and putting everything on Reddit. Boards were supposed to change that, but it really has only gotten worse. And the boards are so poorly done and incomplete on top of that. Dunno why they forced this on us if they weren't going to change their behavior.

dredzachNov 1, 201419 votes

Since coming to this board, I have seen very few comments from Riot staff that have an ounce of substance. Clearly, the message is the opposite of open door policy.