Team Builder Queue Times
First, let me say, I really love Team Builder. It is my preferred way to play when I'm not playing Ranked. My objective in Normal Games is to practice, and being able to choose what I practice is amazing.
However, the queue times are absurd. As I'm typing this, I'm in queue for Mid Lane > Assassin. The queue time was listed as "Very Short". I've been in queue for 14 minutes. "Very Short" should amount to, at most, 5 minutes. Preferably less than 3.
I know you cannot give us more than an estimate, but could you at least keep us more informed? Things like average queue time would be nice, or how many captains there are opposed to single players. Is there ANY notification for when you find a group but they reject you? This may also be a case of longer queues. [Maybe people don't want a Kassadin?]
I think a large portion of why Team Builder queue times are so bad is that Normal Blind Pick still exists. I'm really hoping you disable Blind Pick and use the influx of players to make Team Builder better. Currently, many people are queuing for Blind Pick and STILL CALLING ROLES. The ONLY reason they go there is because Team Builder takes too long.