Packet loss all the time
Some games i have packet loss again and again it wont stop whatever i do but in some others i wont have packet loss at all. I have installed hextech repair tool but it wont help. Any suggestions on what to do?
1 Comments
Hey there, sorry you're having these issues. Please head over to the Connection Troubleshooting Log Reader. There, you can submit the Network logs from your match(es) and the log reader will show if you were having ping spikes and packet loss.
It will then direct you to solutions. Please work through the solutions it suggests, and if you need assistance or they do not work post on the Help & Support board and we'll try to help.
You can also narrow down the source of latency or packet loss by downloading the WinMTR Network Diagnostic Tool, then use that to run a traceroute to the following IP's for EUNE (allow this to run for 5-15 minutes);
31.186.224.42
or
95.172.65.100
