Boards›Gameplay

Yesterday's Bug or Server Issue or whatever they are calling it

Belhei··1 votes·439 views

I had just finished playing a game and winning, no knowledge of anything going on with the servers, so I play another one. Here is the ticket I wrote:

Ok, I just won my previous game, so I think I was at 22 LP at that time. I am pretty sure that was correct. My last game, which I could not log in to at all, I tried over 15 times to do so. I could not believe it was not a remake, so I went to OP.GG and spectated it. WOW, I could spectate my own game, but your #&%* server issue would not allow me to log in and play that game. Please explain to me how the *!^% that occurs. And yes I restarted my computer 2 times and reset my internet connection as well. And when the game ends, I LOSE 18 LP? How the hell is that fair? I want my LP returned and it would be nice if you would give me something in return as well, for screwing me out of a game and then trying to take away LP from me for something that is your fault. This kind of stuff is not acceptable. YOU SHOULD NEVER PUNISH SOMEONE FOR SOMETHING THAT HAS OCCURRED DUE TO YOUR OWN ISSUES.

My response from RIOT Games Player Support:

Hello,

We did have some server issues and everything should be running smoothly now.

The system doesn't allow us to change the results of games, modify LP, or change your standing in the LeaverBuster system. The system was designed this way to prevent corruption. We do turn on Loss Prevented during server wide issues, but it looks like you may have been a part of the first wave who didn’t get this. Sadly, I can’t retroactively apply this to an account, our tools just don’t allow it.

Always,

Princess Bubblegum Player Behavior and Game Stay Jinxy

3 Comments

TheHappyReaperz1 votes

"I want my LP returned and it would be nice if you would give me something in return as well, for screwing me out of a game and then trying to take away LP from me for something that is your fault."

First off, holy hellfire, the entitlement is real. Secondly, Riot literally told you what you wanted was impossible. They can't retroactively apply LP. They can't remove you from the leaverbuster system. What do you expect to get from this?

Belhei1 votes

Wow what a troll you are.

First off, use some intelligence. I didnt have the reply from "Bubblegum" when I wrote it, so how did I know what the response was going to be?

Secondly, "We do turn on Loss Prevented during server wide issues, but it looks like you may have been a part of the first wave who didn’t get this." That is exactly what I would want, how would I know I was one of hundreds that got screwed by when the event occurred?

Seems like they should be able to do something when it is COMPLETELY THEIR FAULT. Don't let them try to tell some bs story about not being able to give our LP or even they could give out RP to all the people they screwed over with this. It is very simple, but would take a bit of work, oh I'm sorry, why would they want to do any work for people that they screwed over.

TheHappyReaperz1 votes

First off, use some intelligence, HOW THE HELL WOULD I KNOW WHEN YOU GOT A RESPONSE FROM RIOT?

Secondly, its called Loss Prevention, not Loss Redaction. It doesn't work like that.

As they told you, they can't go back in time and change the past. Don't act like Riot can give you LP, because they can't. And, why the hell would they give you RP? For what? You didn't connect to one or two games? In the words of Abraham Lincoln, "Tough Shit".

More from Gameplay

3 Refunds per season, upvote if you want 3 refunds per season.
Gameplay764 comments
7,167
votes
3 Refunds per season, upvote if you want 3 refunds per season.
Gameplay156 comments
3,510
votes
UPVOTE FOR URF
Gameplay606 comments
2,440
votes
Yes plz.
Gameplay456 comments
1,721
votes
3 Refunds per season, up vote if you want 3 refunds per season.
Gameplay114 comments
1,716
votes
When is ANYONE at riot going to address the awful new player experience?
Gameplay634 comments
1,383
votes