I don't get it. How does the matchmaking now make everyone toxic af
It does not. Its just used as an excuse. For behavior mostly cuz you will see players who think they don't belong at their rank flame teammates and write non stop critiques of teammates and generally harass the shit out of folks till they get banned. They then pull that shit in games on a new account. You also find dicks who make fresh accounts to try and pub stomp newbies. They suck. Later on when you get to ranked, if you end up in lower MMR you will find similar behavior where higher skill players will try to tank their account to make it into games to pubstomp.
Horde is unable to say much about MM in any detail. Just a lot of complaints. He also judges a matches quality a little after the start rather then at the conclusion which I find silly. Competition requires you to play to win after all. I really tried to help him understand the basic concept behind it but the dude does not care to learn. I personally like Elo systems so if your ever interested in the topic just find me, its cool math but I get that's not everybody's interests.
If you ever need some one to play with by all means just add me. Theres no other way to say it, The new player experience really is terrible and the community does often always make an effort to help.
There are some discords dedicated to assisting folks and some people on the boards who are here to actually help newcomers, I don't have one I can endorse as I don't participate or use any.
If nothing else, I recommend you become hard to tilt and use mute for that if you need. Hold down Tab to bring up scoreboard in game, you can then mute chat, emote, pings for a player by the icons next to their name. Its very helpful if you find harassment to be annoying.
You can try to grind AI vs bots to 30 to get some of the stuck in ban loop players out of your life, honestly its kind of dull thou and has Bot accounts in it that power level accounts mindlessly. Aram can be a good place to play but.... also hella rng and you will still meet real assholes.