For the love of god, please explain to me why Riot is telling me, "no you can't accept longer queue times, you HAVE to play this role." Why can't I DECIDE what I WANT? Why are they removing the ability for me to make my own choices? It makes absolutely zero sense.
I thought the entire point of the new system was to let people play the roles they want. Fewer people want to play support? Great, they get instant queue times.
Instead of forcing people to play things they don't want, why not find new ways to encourage support players? What if you increased chest droprates for "in-demand" roles? What about getting bonus IP for playing roles that are needed?