The Current Remake System is Flawed

So, I have a game where my teammate doesn't connect to the game (as in they spawn on the center platform) and yet, we still cannot remake at 3:00. After talking to support, they tell me that if someone is trying to reconnect, you can't remake the game. Here's more proof btw.

I'll repeat what I said in the image, but for real? That seems a bit frustrating for the players actually playing. I can see how it would be frustrating for the people who DCd, where its like, "yo I'm in the middle of reconnecting and my team still remakes," but at the same time, we have those situations where by all means our team would have won if we had 5 players. However, Rammus doesn't connect and the game bugs out so we can't remake.

I'm really heated to be honest. That's absurd.