20 minutes waiting for no reason!

now I feel like an asshole. now here I am writing a second time. one and the same thing around. Again, I got a 20 minute wait! already has it ceases to have fun! I want to return all the money put into play, or turn off the stupid system! get unreasonably waiting for 20 minutes several times in a row I think is sick! I would not say it if I did something wrong! but I am getting just for nothing!