Is it me, or does riot not give a fuck about us?

Just a little annoyed by the amount of popular threads getting completely fucking ignored by riot. Like shouldn't we be more insulted by the lack of responses they give us? Simple fucking questions like "when will x get a rework" or "hey can we get x?" Are just never responded to. Even YEAR LONG posts don't get a single response. (I'm looking at the refund thread) I'm just fucking tired of riot not giving 2 shits about us, and I want that to change. I love this game, I love the community, but getting stone walled is not healthy. Just please riot, listen to what we say.