I don't know where to submit a complaint.

MegaHertz·6/21/2016, 7:23:49 PM·1 votes·258 views

I tried to submit it as a ticket, but the automated system refused to let me do so and forced me to come here instead.

All I wanted to do was say that I was peeved with the new system for surrendering 4v5 games instantly, because I just lost 16 LP and got marked a leaver for literally loading into the game, seeing I was lagging, and restarting my computer. The entire process took less than 2 minutes and yet my team surrendered in that time and I got shafted as a result.

I do agree that this system is overall a great idea. But it's not like I never connected - I only decided to restart after loading in. And I was back before the 3 minute mark. In fact, I was back in game in time to see them pass the surrender vote and get the defeat screen. So I'm not very pleased right now.

1 Comments

LostFr0st6/21/2016, 7:36:21 PM1 votes

Did you tell your team that you were coming back after restarting?

That aside, if you contact player technical support they should be able to help you find the source of the lag (if it happens frequently enough to look into).