/remake doesn't work, Open letter to Riot

Hey Riot,

THANKS

I was put into a game where, upon connecting, one of my teammates decided they didn't want to play and AFK'd. My teammates and I thought "THANK GOD that riot implemented the /remake system for NA this patch! What a perfect time to use it." So like good summoners, with faith that riot could implement the system that they talked about for months, we waited in the fountain for the 3 minute mark to arrive. When the 3 minute mark came and went we typed "/remake" only to be greeted with the message "/remake isn't available." Needless to say we DIDN'T win that game 4v5 with an insurmountable disadvantage coming from not playing for the first 5 mins of the game.

Not only did we lose the game, but because in my misplaced faith in the always reliable folks at Riot Games I was demoted. So now I've learned my lesson that real life is brutal and trusting your fellow man will always leave you disappointed and heartbroken. However, instead of having to win just one game to regain my LP in exchange for this lesson I have to win, at a MINIMUM, 3 in a row to get back to where I was.

Thanks for being so reliable with bringing content to players, Thanks for the loss, Thanks for baiting us into believing you had our backs. and most of all, Thanks for creating such a unique experience

I can always count on you,

-ChromodoDragon

TLDR: /remake is broken, GG Riot