The Honor system is severely busted
I came to the boards to find info on this very subject. It's bizarre to see that our conclusion (Girlfriend and I both have this problem) is pretty much spot on.
Back when the honor system was implemented, we both got a few honor capsules. Then I hit 3, she hit 3 like a day later, and we maybe got one capsule each. Been 4 for a while now and we haven't received a single damn capsule. It's frustrating to think that the more "honorable" you become, the less you are rewarded for it. I've always tried to be friendly, even if I get flamed by other players for some reason. I take the high ground. I stay friendly and supportive to players who know less or are new to the game. I get a lot of honors from other players for it.
So why is this? Why do we get so little reward for good behaviour? Wasn't that the whole idea of the Honor concept to begin with? And also, seeing that player get shards for champs they've already mastered to 7... why do players get rewarded thing they already have. When I buy someone a present for their birthday, I try to get them something they don't already have. Seems pretty basic to me. "It's all random" isn't really applicable here, imho.
I think the community deserves clarity here. And a LOT of polish on the new Honor system. Prehaps even compensation for the months of not getting anything worth their salt.
On a side note. Receiving random key fragments has also gone down. Perhaps this was done because of the capsules, but more often than not, weeks go by without getting a single fragment. And at first we got 2 fragments, yesterday we were blessed with a mere 1 fragment.
We invested money in our account. By now more than you would spend on a regular full priced game. That's ok, we love the game and wouldn't have done so otherwise. We bought the dungeon pass for all the extra quests. Although it still feels like it's all for naught at times. I got very little things I wanted from the orbs.