As with every season, Riot gets it wrong again.
"soft reset" is bull. You blame bad luck and good luck with rising and falling to silver or platinum well, those same things are responsible for players rising or falling no matter who they are. Soft reset is crap, if a player is as pro as they appear, then it shouldnt matter hard or soft reset, they will rise. I know a guy who has only played 60 games and hes plat and Ive played with him and hes not any better than I am, but since I have been allocated to Bronze, I get stuck with leavers and afkers that ruin my rank.
Its time to start over Riot, and give everyone a fair shake, every season, at their luck and skill.