To Riot from a relatively new player. This game drives new people away.
Your matchmaking system is completely fucked. It's horrific, in fact.
The road to 30 is littered with smurfs, trolls, and very little chances to learn to be better while actually enjoying yourself.
I just played vs a Diamond V and a Gold I and my whole team was levels 22-27. We are just trying to play a game for fun and your system constantly matches me with people who are so much more experienced and skilled that it leaves absolutely no room to learn and have fun. You can't learn from mistakes if you go to mid lane and get the fuck beat out of you by a diamond V jayce who just snowballs out of control. I try to practice farming, zoning, whatever, but these kinds of games actually drive people away. Who wants to pick up a game just to lose every single attempted match while getting beat to shit and then talked shit about?
I won't even get into the toxicity of the other players who don't care that you have been playing a week.
You guys won't grow bigger without new players and no new player should play this garbage.