You'll never keep new players
I've played about 12 games and each game has had people banned for being toxic who made new accounts and were toxic. There is literally no reason for me to play this game if this is what I have to look forward to. Telling me that it gets better at 30 may have worked back when there was just dota and lol, but now there are endless options. Do you, Riot, actually think the best way to deal with trolls is to force them on your newbies? What reason would a new player pick your game over any of the others countless moba's out there at this point? This is my first and only post on here and today was my last day of league. Yes, I'm just one lost customer; however, your loss of a customer is an effect of a systemic problem with the way you handle your toxic players. Good luck with that in the future.