When i will get my frame?

The season has finished and i dont reaceive my frame!! [sg-ahri-1] and blow of the ranks said: the ranks ends in 12 of november and today is 14 is because i dont have honor and that is why this year i wont get my frame or when i will get it i'm new with this stuff of ranks can someone help me pls? [sg-soraka]

Thekuki