Why is the Board used for feedback and not the game itself?
Without wanting to get too close to someone - A board often contains a certain type of person who does not necessarily represent the entirety of the player base. Most players who have something to say simply don't feel like using the forum. I don't like to use it either, I have to say. Not least because my English is too bad.
Unfortunately, the NA board is the only thing that counts (or rather Reddit) and the limitation starts there.
Let's be honest, I think that the best and most honest feedback would come from the game itself and not from a board, which is only used by a fraction. Reddit is also not used by all players.
Why don't we just get a lot more surveys about the client? You can definitely include the possibility of giving more detailed feedback. It would also be nice if I could give the feedback in my mother tongue and that feedback would also be evaluated.