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Riot help! I can't use my account anymore!

TBT water··1 votes·1,519 views

Today, I downloaded the PBE client. However, now I cannot switch from PBE to NA. So now I can't use my usual account, since it's not compatible with the PBE servers! Please help. I tried uninstalling and reinstalling, but that didn't help. I just want to play.

3 Comments

Riotmoonstones1 votes

Hey TBT water,

The PBE client is different than the NA (live) client, which is why you needed to install a completely different client for PBE.

When you installed, did you follow the instructions in the FAQ?

For Windows:

  • Download the Windows PBE client here
  • Open "PBE_Client_Shell.zip"
  • Copy and paste the entire PBE folder anywhere on your PC except the directory you're using for your main League of Legends installation. Hosting the PBE files and the main League of Legends files in the same directory has been reported to cause problems.
  • Double click on "lol.launcher.exe" or "lol.launcher.admin.exe" to run the launcher and start patching.

When you installed the PBE client, did you install it in a different directory than your live (NA) client?

You're correct that your NA account isn't compatible with PBE and visa versa. You'll need to make a PBE account.

TBT water1 votes

[{quoted}](name=Riot KateyKhaos,realm=NA,application-id=LqLKtMpN,discussion-id=z7VBJazc,comment-id=0000,timestamp=2015-06-22T21:14:34.229+0000)

Hey TBT water,

The PBE client is different than the NA (live) client, which is why you needed to install a completely different client for PBE.

When you installed, did you follow the instructions in the FAQ?

For Windows:

  • Download the Windows PBE client here
  • Open "PBE_Client_Shell.zip"
  • Copy and paste the entire PBE folder anywhere on your PC except the directory you're using for your main League of Legends installation. Hosting the PBE files and the main League of Legends files in the same directory has been reported to cause problems.
  • Double click on "lol.launcher.exe" or "lol.launcher.admin.exe" to run the launcher and start patching.

When you installed the PBE client, did you install it in a different directory than your live (NA) client?

You're correct that your NA account isn't compatible with PBE and visa versa. You'll need to make a PBE account.

Thanks, I see where I messed up. It was my fault (sorry to bother you by the way) I hosted them in the same directory.

Riotmoonstones1 votes

No worries, it's not the first time I've seen it happen. Hopefully this sorts everything out for you. :]

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