Champ Select Freezing - Occasionally being kicked out and losing LP

Phixler·4/6/2016, 3:52:29 PM·5 votes·761 views

I did open a help desk ticket submitting all requested logs, but I wanted to open something here to as I have a few days off coming up soon where I plan to LoL binge and hoping to have it fixed. :) I am also curious to see if anyone else is experiencing this, or has found a way to fix it. Most of the searches I've done seem to be just people reporting it but no resolution.

I am occasionally having an issue in Dynamic Ranked queue where it seems like I almost lose connectivity for about 1-2 minutes during champ select. Depending on when it happens and where I'm picking, sometimes I get booted with a Temp queue ban and lose LP, and other times if I'm farther in the pick order I can actually get my pick in.

I know everyone is thinking it's my internet, but it's not. I have verified I can surf the net among other things while this is occurring. The game itself doesn't freeze either, the timers actually countdown to 0 and then just stay there. For instance, last night I had a game where the last enemy ban I watched the timer hit 0 and then it just froze there. I can still surf the champions and mess with masteries and stuff so the game is not freezing. Luckily I was 3rd pick on my team, I resumed control with 4 seconds left and was able to quickly pick a character.

Other times I have made it through champ select, only to have the actual game countdown timer freeze at Zero. I eventually get an error message telling me the game was disbanded. I then restart my client and it tells me I'm in a game, but won't let me reconnect. After waiting the usual 1-2 minutes, I can eventually connect however sometimes this puts me 1-2 minutes behind my opponent.

It's super frustrating, hoping to find a solution. I am in IT so I'm not a complete moron when it comes to this stuff, i have checked all of the obvious stuff like firewalls, disabled Antivirus, ran Virus/malware/spyware checks, I even re-imaged my PC over the weekend with a fresh install of windows.

Let me know if you are experiencing the same thing, and if you have found any way to fix this!

2 Comments

Katurian4/6/2016, 5:32:34 PM2 votes

Hey,

I've been experiencing the same problem. I play on Mac if that makes any difference.

Occasionally during champ select during another player's pick/ban the timer will count down to zero and then the client just sits there. Sometimes it unfreezes before my turn but usually it just gets stuck until enough time has passed and I get kicked and receive the dodge penalty.

It's not always the end of the world but it's frustrating if I then encounter a game I'd really like to dodge but don't want to suffer the extended penalties because of an earlier "dodge" that was beyond my control.

As with you, I know my internet is working fine.

Does anyone know of a fix for this? Is Riot aware of the issue. Any help would be appreciated.

Thanks.

Phixler4/7/2016, 12:00:30 AM2 votes

This literally just happened to me again. Got 5 minute penalty. Luckily it was a normal. Wish I could play. :(

Would also be nice if Riot would acknowledge a problem. I've been searching the boards most of the day and this issue seems to be spreading,