Chroma Skins
I bought lee sin dragonfist chroma skin a while back & suddenly it's gone? Are they disabled temporarily or something?
I have proof that i purchased it. And proof that i don't have my chroma skin anymore.
2 Comments
Hey Sunkist Blast -
They're not disabled, so if you own a chroma, you should be able to use it.
There are two reasons content is generally removed from someone's account.
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If a player participates in Refer-A-Friend fraud to acquire IP or RP, then any champions/skins gifted with this IP or RP are removed.
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If a player purchases RP and gifts content with it, and subsequently issues a chargeback for the money spent on that RP, we will remove that content.
If you believe that content you have purchased/received on your account has gone missing and is not due to either of these two scenarios, make sure to submit a ticket! We can look into your account and investigate further!
Would you happen to have a screenshot of champion select with Dragonfist Lee Sin selected and the chromas not appearing, by chance?
Yeah, here is the champ select screenshot - [img]http://i.imgur.com/1aCsnsO.png[/img]
And proof that i purchased it - [img]http://i.imgur.com/2PRe8dw.png[/img]
I will submit a ticket now.