Only League Crashes My Computer

Ravenhurst·Jan 22, 2015·15 votes·43,433 views

I have a powerful rig, and I play Dragon Age Inquisition, Heroes of the Storm, Dota 2, Starcraft, etc. all on maximum settings with no problems, but League of Legends crashes mid way through game every few games. I've run performance monitors. My cpu and gpu never exceed %60of their resources for league of legends. I've been trying to eliminate the problem. I updated my AMD drivers, I tried the Beta drivers. My components stay cool. Anyone else having this problem? Pasting my DxDiag.

System Information

Time of this report: 1/22/2015, 13:05:51 Machine name: ANDREW-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.141211-1742) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 03/18/14 16:24:08 Ver: 16.08 Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz Memory: 8192MB RAM Available OS Memory: 8122MB RAM Page File: 2857MB used, 13383MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 Card name: AMD Radeon R9 200 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x67B1) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_67B1&SUBSYS_92951682&REV_00 Display Memory: 3782 MB Dedicated Memory: 4073 MB Shared Memory: 3804 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: ASUS VN247 Monitor Id: ACI24C3 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI

52 Comments

Bread BullDec 1, 20174 votes

It's good to know I'm not the only one... I made a new PC during Black Friday and it was an AMD build with brand new parts. When I played league, my PC would stay running smoothly, but the monitor shuts off and says there is no input. No wifi comes into the computer, and my mouse and keyboard stop working. Originally I thought it might be an issue with the motherboard or power supply, but I'm happy I saw this thread before buying new parts. Assassins Creed Origins and other games run smooth AF on my PC and it was so strange to see League crash almost every game...

I really hope they figure out a fix for this, it worries me that some of the comments in this thread are nearly 3 years old...

I'm also running league of legends on windows 10 64bit

Mozi GodsendJan 22, 20153 votes

its definitely riot's problem. i made a similar post, a bit more trolly though perhaps. im stuck here surfing this forum because league is almost unplayable atm. i lag ingame. but only league.

RavenhurstJan 22, 20153 votes

i know. i have a leaverbuster "low priority queue penalty" now, all from crashing. not gonna play until i have some kind of answer.

Antonidas1Jan 22, 20152 votes

Same thing happens for me and I'm always sitting over here like "How ???"

RiotRiot WittrockJan 23, 20152 votes

Is there any specific circumstance or gameplay scenario that seems to correlate to these crashes? Is it accompanied by a bugsplat? When did the problem start happening?

An even better way to get an assist on this might be to make a post in Help & Support, or submit a player support ticket and get direct info there. Hopefully that helps!

RavenhurstJan 23, 20152 votes

no specific circumstance. i could be walking out of base or derping around on the map. can happen at any time, from 5 minutes in to 35 minutes in. there is no bugsplat - the computer freezes entirely. the image stays static but the sound stops and the mouse doesn't repond, Ctrl Alt Del does nothing. This led me to assume either the GPU or CPU where crashing, but having monitored both closely during gameplay, there's just no reason for it that i can understand.

DocdingleberryMay 12, 20153 votes

EXACT same problem here. My computer works perfectly fine UNTIL I try to play League. Randomly, at any moment in game it crashes. I even un-installed/re-installed League and was getting crashes when trying down load all the patches.... At this point it's really just a craps shoot whether or not it decides to play through or crash. Also, I've been penalized for it 20 min low priority queues.

Nekosenpai1Sep 28, 20161 votes

Hi i have the same problem as you ! And i did everything like you did to fix it but i still have the problem , can you plis help me!

ChAmpion MalakOct 1, 20161 votes

HI, I have the same... I didn´t find no answer, I have no virus, my lap is ok, components ok, but still happen the same shit...i´m tired od stop mid games and wait 20min everytime I wanna play..

MakiN04Oct 3, 20161 votes

You use windows 10 right? If so change the compatibility of lol to windows 8. Lol doesn't go well with lol :)

Screaming KittyJan 23, 20152 votes

I know you wont read this but many players have made posts about their client crashing after every game after this new patch and i wanted to know why it is happening since ive never had that problem before until recently. thx

LiefstukJan 24, 20153 votes

I have the exact same problem and I have had multiple 20 minute priority queues now, I am kind of scared that my account will be permabanned for this, despite my loyal and reportless play. I have seen my game crash at completely random moments in the game, even while still in the first 3 minutes of it. Never during the loading screen though. When my game crashes, it first stops all movement in the game, repeats sounds and apparently slowly shuts down my sound card. The last thing to stop is the movement of my mouse, which normally works for until 3 seconds after the crash. When this happens, the only option for me is to completely restart my computer and hope that I can log back into the game quickly enough.

The frequency of the crashes seems very random as well, sometimes I can play all night without any crashes or problems whatsoever, but sometimes it will crash almost instantly as soon as I start the game, and will do so more often that session.

I'd really appreciate it if Riot is to fix this problem somehow, as it ruins the gaming experience of me and those who play with me.

Nekosenpai1Sep 28, 20161 votes

Hi i have now the same problem as you did or do, can you plis help me if you problem with the crashes stoped! I cant fix my problem ,i already unistalled and many other things but it seems it is not working! Lux

GiveMeMyMilkSep 11, 20191 votes

Same here. Also when I play with headphones I can hear a static like sound when it crashes.

AMYS GRAVEJul 22, 20152 votes

An even better way to get an assist on this might be to make a post in Help & Support, or submit a player support ticket and get direct info there. Hopefully that helps!

Yeah, ive sent support tickets, looked through the entire bugsplat help page, and looked for help with no response whatsoever. Don't act like that is helping when riot isn't willing to help when asked.

DrafedAug 21, 20172 votes

I have the same problem as all of these guys below and above.. and once again another round of leaver buster.. I love this game man but Jesus every time now it freezes my PC.. i don't know what to do I'm tired of this happening too me and other these guys too... Please fix this find a solution and i'm pretty sure all of us have an AMD

I could play this game for hours but ever since i got myh new pc i cant play league for more then 10mins every game it crashes

GiveMeMyMilkSep 11, 20191 votes

Yea i have AMD too, and yes its annoying when it crashes.

DocdingleberryMay 12, 20152 votes

Has anyone found a solution to these crashes? I'm having the same problem almost every game lately.

Name CensoredJul 22, 20152 votes

I have the same problem except it crashes as soon as I enter my username and password then log in.

JERZYDUDEKXDNov 10, 20172 votes

10.11.2017 Still happening to me. Seriously it's kinda joke that it's happening for minimum 3 years and Riot did nothing to fix it yet...

MrBunBunsSep 6, 20192 votes

This is 9/5/2019 and there still is no fix? I've been having this issue for 3+ years, thinking it was my computer.... changing parts, updating systems constantly to no resolve. And now I know 8im not the only one with this issue... but the sad part is... riot didn't give 2 shits?!?! riot this is a lot of people, please work help us out my god. even if you solved it once with a ticket, please post it here for others to see to get help.

GiveMeMyMilkSep 11, 20191 votes

This problem started happening to me after I got my new computer.

MaIfurioJul 12, 20151 votes

The same thing started happening to me after around patch 5.9/5.10 and further ones.Like everyone else it all at random moments during a match.Sometimes it even happen 2 to 3 a match.Before it started happening i only had the client crash with the bug splat showing up(didnt crash my pc)then after a while it started crashing my pc completely.I wonder if the bug splat is related or not,but this is definetely a nuisance to my LoL experience.

BIind OriOct 3, 20151 votes

I have the same problem, Since 3 or 4 games ,when I am ingame my computer randomly crashes. Everything else works fine and my computer doesn't overheat. I have got 20 minutes leave buster allmost everytime because it refreshes the 5 times after every crash :/.

StormªOct 10, 20151 votes

hi guys, same problem here started few days ago game crash more inside the base wen i revive just crash's there the image and sound. and its randomly

VosselaDec 4, 20151 votes

I have the exact same Problem and i also have a strong setup where i can even play elite: Dangerous and similar games on highest settings. difference is i have an Nvidia card so its probably not related to the graphics card. I also monitored my System heat and my fans are fine and the heat never exceeds 60°C I've noticed it appears in the first 10 minutes of the game when i am running music in the background from youtube or just having it open in the background without it running and without anything running in the background the crashes still appear completely random some games it doesn't crash a lot of games it does and no reason can be found.

pls riot don't just ignore this Problem! i suspect a memory leak somewhere

Grandpa MarluxiaFeb 19, 20161 votes

This exact same issue is happening to me recently. I think it started for me after patch 6.1 and every 2-3 games my computer will just completely freeze up. Nothing really happens to warrant it besides the fact that I'm playing League. I've already run my anti-virus programs, fixed any registry errors that my computer was having, and monitored the heat levels. If there's anything that can be done I would DEFINITELY appreciate it. I put a lot of money and time into this game and I would love to actually play it without having to be reported constantly for AFK even though it was my computer.

FlippisApr 18, 20161 votes

I have the same problem. You posted this a year ago and I wonder if you have found a solution to this problem? Because I can't play this game without being put in low priority queue and/ or getting reported fo

MakiN04Oct 3, 20161 votes

Most likely you use windows 10 right? Well lol doesn't like windows 10. Change the compatibility to windows 8 that should fix it. :)

DiamondPolarDec 13, 20161 votes

I've been getting crashes since the Assassin rework with no avail, even with Riot's help. ans I cant make it compatible with Win 7 when there isnt an option for Win 7.

CupCakeJessMar 18, 20171 votes

as all the other people here im quite sick and tired of having a penalty for something thats not even close to being my fault every time it keeps crashing and i always keep waiting the 20 minutes in hope my next game will work as everyone else says its never the loading screen its ALWAYS in game on random moments where it crashes and i need to restart my PC. im affraid of being banned because i really love league of legends and hope someone can actually fix this patch or atleast have a solution

PatFenisInYrAnusOct 24, 20171 votes

RITO GAMES WHERE ARE YOUUUUUUUUUUUUUUUU? Can't you see we are so many people with the same problem here, nobody of us can find a solution, and you remain silent about it for so many years??? WHY??? I have posted in support about this, I got no answer... Yesterday I tried to play 3 games, and I experienced 4 crashes in 2 of them. I have a very good system and I really tried everything to fix this problem, that your game obvioysly creates. RIOT you got to do something here, if you care about your community. Me personally, I have spent more than 200 euros in this game through these 7 years of playing it. You should at least respect me and tell me what the problem is. You develop 1 game for 7 years. Please Riot it's not that hard. You surely can do better than that. We want to enjoy your game RITO. PLZ UNDERSTAND!!!

sleeppyyFeb 17, 20181 votes

same problem here for windows 10 64 bit

UnluckyGamblerApr 16, 20181 votes

Bump

same problem here, crashing every game, even after i get back in a game i just crashed. got 20 min leaver buster.

it didnt used to crash so bad. and every time it crashed, it didnt crash again after i got back in the game. for some reason, starting a couple days ago, it crashes every game. i turned graphics way down, tested it in custom games with plain classic skins (skins are a factor too, i sense), did not crash with 9 bots. im about to test it in a matchmade bot game. again, this 20 minute leaver buster timer is friggin annoying. im trying to do your job here, riot. as if the crashing thing isnt annoying enough already. at least lift the leaver buster penalty so we can have an easier time trying to find the cause of these crashes.

ShadowDragon48Jul 31, 20181 votes

I really love this game, but my pc will just randomly and completely crash. It's not even overheating, I play Rift and my pc can get very hot, i used to play HoN and my pc got hot but never crashed. League, it stays cool and just crashes and i'm tired of getting leaver buster on me because of it. it's just getting annoying and i'm glad its not just me that it's happening to.

ShadowDragon48Jul 31, 20181 votes

If this issue has been going on for three years and Riot has done nothing about it, then that just means they're a bad company and don't care about their community only that people will spend money on their game. Why can't they just fix it? cause its obviously not on our end for the reason of the crashes.

Sona PingJul 31, 20181 votes

{quoted}

If this issue has been going on for three years and Riot has done nothing about it, then that just means they're a bad company and don't care about their community only that people will spend money on their game. Why can't they just fix it? cause its obviously not on our end for the reason of the crashes.

Or maybe technology is actually really complicated and "crashing" is a really vague symptom that can be caused by entirely unrelated events!

Don't necro 4 years old threads.

ShadowDragon48Jul 31, 20181 votes

[{quoted}](name=Sona Ping,realm=NA,application-id=LqLKtMpN,discussion-id=fV4KZEMe,comment-id=00170000,timestamp=2018-07-31T16:39:28.052+0000)

Or maybe technology is actually really complicated and "crashing" is a really vague symptom that can be caused by entirely unrelated events!

Don't necro 4 years old threads.

it's still crashing for me every game, literally every game. my pc is fine, doesn't over heat, stays cool, it just randomly shuts down only while playing League of Legends. No other game does it do that.

GiveMeMyMilkSep 11, 20191 votes

Me too. Its really frustrating. And Ive been playing league for years now and spent quite a lot of money so it really feels like im being scammed.

CaseyJenkinsSep 19, 20191 votes

Ryzen 3600 and an RX 590, the exact same thing happens to me. Every other game works fine but in league I can either go all night with no crashes or not even able to make it 5 minutes without consistent crashes. It feels very hard to know what is causing it other than just something with the game client.

UnluckyGamblerNov 8, 20181 votes

Ooo, allow me to join this club. Been crashing for two years, getting progressively worse. Crashes seems to get a boost whenever a new patch comes out. Been with riot support for 9 months and 5 tickets, still no fix. If any one of u find a fix, for the love of all that is good in this world, share it with us!

Trudge Da JudgeJan 16, 20191 votes

mine started about last July also why won't Riot fix their shit I can play any game on the highest of settings but when it comes to League of Legends I have to pray that my computer doesn't crash because they don't want to fix what they need to fix I'm sick of low priority queues and I put over $2,000 into this game through skins so I feel like I'm being ripped off

FroBlockFeb 15, 20191 votes

Is there any fix to this? I seem to have the same problem on my pc. i5-3570K CPU @ 3.40GHz NVIDIA GeForce GTX 1070 GAMING X BV 8GB GDDR5 PCI Express 3.0 Graphics Card 16GB Memory RAM.

I keep hearing a sound which I associated to windows "disconnected device" sound. It would glitch out my mouse every time that happens. I hear it frequently after a while of playing league. Then eventually my mouse stops moving altogether and my keyboard doesn't react as well. The game is still playing fine in the background.

I looked it up and found a helpful video on youtube that tells me to check power settings and disable the "USB power saving" feature which disables USBs. No luck though.. this still happens. I'm sure its a windows 10 thing, bc my old rig from 2011 with Windows 7 never had an issue playing league.

FroBlockFeb 15, 20191 votes

After some digging, found this in my event log files.

The program LeagueClientUx.exe version 9.3.261.8667 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 1384 Start Time: 01d4c4db7fafdd0a Termination Time: 4294967295 Application Path: C:\Riot Games\League of Legends\RADS\projects\league_client\releases\0.0.0.184\deploy\LeagueClientUx.exe Report Id: 93cb33ec-5bfb-459d-8c98-a7fd7fbf5371 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown

Log Name: Application Source: Application Hang Event ID: 1002 Level: Error

Logged: 2/14/2019 10:07:08 PM Task Category: (101) Keywords: Classic Computer: CompName

Then I dug in even deeper and found a lot of event errors.. I might need to reinstall Windows 10 and the drivers could also be the issue.

GiveMeMyMilkSep 11, 20191 votes

This has happend to me as well. Multiple times and it stil doesnt stop.

LuckysundayySep 19, 20191 votes

Wow I thought I was losing my mind but I see other people are going through this too.This ONLY happens with league for me. I've been fighting mines for the last year and I've legit gutted and rebuilt my PC over that year. I can play Witcher 3 Hitman 2 and other demanding titles for a day straight but only league does this.

I'm 100% convinced it's software related something isn't agreeing with LoL. I rolled back my Nvida drivers and stopped updating them and it happens to me only once and 15 games now but either my game crashes to some weird orange screen and I can ctrl atl delete and get back to the game or the screen just goes black and then the display driver recovers. The only thing I have running while playing is the blitz app and even without that running it still happens.

In fact something interesting happened last crash where the screen crashed as usual but it asked for an error report

DayyBlueOct 1, 20191 votes

I have updated my windows, and my video card drivers, i needed the .NET 3.5 which is in the latest Win 10 upgrade.. i have also made a full repair in lol. It solved this problem for me.