Cannot log in to submit a support ticket

Odreiw·7/27/2017, 1:36:15 AM·1 votes·320 views

Steps:

  1. Click login
  2. it takes me to the login page, then immediately redirects to the "email verification failed" page, and claims the system has sent a verification email. It hasn't, because it doesn't know either my account name or my email.
  3. Cleared cache, refreshed page, etc. Problem persisted.

On Windows 10 in Chrome. I guess I can try Internet Exploder, but I'm going to hate myself for it.

Can't submit a support ticket about this exact issue, because I can't login to the support page, so I can't submit a ticket about the issue I actually care about.

Edit: I can login in IE, but it then tells me I need to verify my email (I don't - I've already done this) and it refuses to actually send the email, despite telling me that it has done so. I have confirmed that the registered email is the email I was checking. I have also checked my eg spam folder, and it's not there either. It ain't user error.

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