unable to complete purchase

Trashlord Kayden··2 votes·896 views

trying to spend 13900 IP on a name change. i have 13978 IP currently. when i click unlock on the summoner name change it tells me i need 1502 more because it says i only have 12398 IP. i have tried re-logging and the problem is on-going.

3 Comments

ORPHAN CRlPPLER3 votes

I'm having the same issue and I've found other threads of people saying the same thing. No fix yet

fifty three2 votes

I'm having the exact same problem, riot please help us:)

Conflicted1 votes

Riot please, we need a fix for this. Its displaying -1001 as the balance yet I have 14043. I tried these fixes:-

  1. Restarting my computer
  2. Restarting my router
  3. Windows Updates as well as Security Scan
  4. Repairing League Launcher
  5. Playing at least two games to see if there was a visual bug showing that I had more IP than i was supposed to.
  6. Restarting the client at least 30 times to ensure that I had connection with the store.

Please Riot, this problem is annoying and I feel as though my hard work is going down the drain. Fix this ASAP please. It would be appreciated. As a side note, the IP balance is shown as RED whereas the RP balance is shown as white, even though i have more IP than RP. Why is that?

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