unable to complete purchase

Trashlord Kayden·3/24/2016, 6:15:04 PM·2 votes·896 views

trying to spend 13900 IP on a name change. i have 13978 IP currently. when i click unlock on the summoner name change it tells me i need 1502 more because it says i only have 12398 IP. i have tried re-logging and the problem is on-going.

3 Comments

ORPHAN CRlPPLER3/25/2016, 4:54:38 AM3 votes

I'm having the same issue and I've found other threads of people saying the same thing. No fix yet

fifty three3/28/2016, 12:18:21 AM2 votes

I'm having the exact same problem, riot please help us:)

Conflicted3/25/2016, 7:41:36 PM1 votes

Riot please, we need a fix for this. Its displaying -1001 as the balance yet I have 14043. I tried these fixes:-

  1. Restarting my computer
  2. Restarting my router
  3. Windows Updates as well as Security Scan
  4. Repairing League Launcher
  5. Playing at least two games to see if there was a visual bug showing that I had more IP than i was supposed to.
  6. Restarting the client at least 30 times to ensure that I had connection with the store.

Please Riot, this problem is annoying and I feel as though my hard work is going down the drain. Fix this ASAP please. It would be appreciated. As a side note, the IP balance is shown as RED whereas the RP balance is shown as white, even though i have more IP than RP. Why is that?