... FIX THE CLIENT. Help.

Today i started a game of ranked and got stuck in loading screen with everyone on 100%.The game was remake... my ping said everything was fine and nothing showed that i didn't connect... after about 2 mins it says i didn't connect and now i have a fucking leave busters for 20 mins a game.. I WOULD like to talk to anyone that can help. this feels like i got fucked over so bad after paying so much money on this game not for it to work right.