Queue Dodge bug

Basically my friend and i are getting queue timers because our games never load that the enemy team picks or bans a character. The timer runs out, but never allows us to ban, or lock in. The first time this happened, we weren't given a timer, now we're getting timers consistently. About 5 or 6 times at this point. Anyone else having this issue? No internet or pc issues, we've made sure.