Can't log in because my client is HUGE

A Flock of Dogs·11/20/2014, 2:55:22 AM·70 votes·28,743 views

Is there a way to fix this? Resize? It's never happened before and I have NO idea what caused it. One moment it worked, then it had to patch and was HUGE. http://imgur.com/M3KrOxj,o03iyvM#0 and http://imgur.com/OaxOzQQ show the problem. I can't accept the terms :(

67 Comments

aperson111/20/2014, 3:07:02 AM33 votes

I'm not sure how to fix the zoom thing, but you can cycle through all the buttons using "Tab", and click them using "Enter", so you can hit accept without being able to see it.

RiotSon Golin11/20/2014, 4:46:50 AM14 votes

Hey guys, thanks for reporting this. We're looking into it, but we've been able to find a workaround for this issue in the Help & Support Board.

It seems this is affecting players with non-default DPI settings. So if you're using anything above 100%, try resetting it back.

First, open your Control Panel. You can do this from the Start menu. When the panel opens, click on Appearance and Personalization: http://i.imgur.com/yiH8MNF.png

Second, click on Display: http://i.imgur.com/HYwsJCF.png

And finally, select the "Smaller - 100% (default)" option, then click Apply: http://i.imgur.com/ewCCHkf.png

Re-launch your patcher afterwards.

Alternatively, you can use the Windows Key and search "Personalization" (without the quotes) and continue from the the second step onward.

Main Was Nerfed11/20/2014, 3:00:24 AM9 votes

Did you read them first?

New AI technology from Riot won't let you push accept until you have fully read the terms.

Once it thinks you have, you will be quizzed. I suggest taking notes.

A Flock of Dogs11/20/2014, 3:05:19 AM5 votes

If you have the same issue upvote it so Rito will tell us how to fix it :/

theRealFBZ11/20/2014, 3:13:05 AM5 votes

ok now its got a new massive file dump coming in.......... i just want to play a game after a long day

bulletbear11/20/2014, 3:21:50 AM3 votes

Thank god im not the only one with this problem

PSYNUGUL11/20/2014, 3:12:36 AM3 votes

plz riotBlitzcrank

theRealFBZ11/20/2014, 3:03:01 AM3 votes

SAME ISSUE, WHY RIOT, WE WAITED SO PATIENTLY

Andy88810111/20/2014, 3:33:14 AM3 votes

hope they fix this soon

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Capitan Teemo11/20/2014, 2:59:58 AM2 votes

Yeah, I have the same issue :(.

LoL Ergo Urgot11/20/2014, 3:35:38 AM2 votes

Not the only one!!!!

Aeron Worrior11/20/2014, 3:44:06 AM2 votes

I'm having the same exact issue!

MidnightxSpecter11/20/2014, 3:46:05 AM2 votes

Same issue hereitem 3075

WutsKraken11/20/2014, 3:52:15 AM2 votes

Same problem here, waiting for someone to find a solution :(

Paralleled11/20/2014, 4:02:36 AM2 votes

Same problem here -.-

Saelani11/20/2014, 4:07:16 AM2 votes

I have this bug and i cannot log in. Every time i try it just hangs on "logging in". I've sat through 3 1-hour queues and still can't get on. Thanks Rito.

WildCrow11/20/2014, 4:23:09 AM2 votes

Same here, using Windows 8.1 64bit

Chancellor2211/20/2014, 4:32:46 AM2 votes

I have a mac book and i can't even get past the logging in stage

RSE ChippTheFox11/20/2014, 9:32:13 PM2 votes

I can't accept them either! Riot's just blocking us hard http://puu.sh/cYRDk.jpg summoner 21

POPEDERP11/20/2014, 10:14:08 PM2 votes

Praise Jesus someone else had this problem.

Fryanry11/27/2014, 3:35:18 AM1 votes

lol, that's a pretty funny one

BillCosbyIsMyDad6/18/2016, 6:56:09 PM1 votes

all this stuff you guys saying it doesnt work cause for windows 10 once something is messed up it stays messed up windows 10 is known not to be good playing games can riot just find a way to fix this...

Sadistic Beast11/20/2014, 11:55:22 PM1 votes

I don't know why, but when I saw this I broke out laughing. It just feels so trolly that the "accept" button is just barely out of sight. xD

Here, have an upvote.

smokey3311/20/2014, 11:57:13 PM1 votes

yea im having the same problem but i got through terms cause it wasnt as big as yours thank god but it does need fixing. item 2050 item 3070

jlmonkey0111/21/2014, 12:08:16 AM1 votes

that is what is happening to me

Rkt Jso mk IV11/21/2014, 1:27:33 AM1 votes

Lol. I have this issue with the regular launcher and the PBE launcher. Good thing I remember the old dos ways of navigating menus (tab) and can still change to EUW if I'm feeling frisky (hit tab 6 times and then hit spacebar to change region). This is kinda lame though.

4rmGHwtKHk11/21/2014, 1:44:10 AM1 votes

Have this problem as well, but I have a 1080p 15'6 monitor and everything is already at 100%. Anything higher/lower would be obnoxious to look at... pls make a fix soon. It isn't a big deal since I for one can still log in, but would be nice if the "play" portion of the log in process wasn't huge :3

bloody naja11/21/2014, 1:51:41 AM1 votes

i have the same problem, don't know what's wrong

DeadlyKoori11/21/2014, 7:46:33 AM1 votes

I have this too!!

HexTechBomber11/20/2014, 9:36:41 AM1 votes

I honestly hope you get a fix for this because I don't want to shrink my screen to smaller than medium.

RSE ChippTheFox11/20/2014, 9:30:07 PM1 votes

I can't accept them either! Riot's just blocking us hard http://puu.sh/cYRDk.jpg summoner 21