Losing ranked points because of your terrible client, Riot

Zantheus·5/24/2017, 12:49:59 PM·14 votes·676 views

"You have no internet connection"

I have internet, thanks.

Now I'm not getting loot, I get a leaver notification, a bugsplat and I lose points.

13 Comments

Statutory Gank5/24/2017, 4:47:39 PM3 votes

Same. I just got the black screen at game loading. I ctrl alt deleted rejoined. Tried to reconnect over and over and it would not connect despite my Internet being fine.

Darkyahweh15/24/2017, 6:07:41 PM1 votes

Literally just "dodged" when I didn't dodge... I was waiting for first pick to do his ban and then BOOM I'm in lobby and I was like ok, he didn't ban in time... yet it said I DIDN'T BAN IN TIME... WTF? I wasn't even top 3... WTH RITO! That was one of my game series... holy wow...

Sanzyro5/24/2017, 6:29:08 PM1 votes

Similar issue. After I ve pressed Victory it crashed and now I cannot see the game in Match History. No loot and not nice at all.

Galiyan5/24/2017, 7:50:47 PM1 votes

Yeah same happening to me, after champ select, it says I have no connectivity. Weird thing is, my other account on the same computer works just fine, its only this account that gets that. I was able to play a bot game when testing, but I can't connect to ARAM games.

Lucky Moniker5/24/2017, 8:08:30 PM1 votes

Sounds like a firewall issue. I have played at a friends house where his firewall restrictions would let me log into the client and start a game but the game will never load because the firewall will not let the computer connect to the game server. Im no expert though

DuskDaUmbreon5/24/2017, 8:25:31 PM1 votes
  • Blames Riot
    • Blames the new client
  • Issue is clearly on your end
  • Your firewall, ISP, or computer are probably shit
  • This is not Riot's fault
    • Even if it is Riot's fault, you decided to post on boards complaining, rather than asking Support for help.
      • This is seriously making me doubt the veracity of your complaints.
Stusauce5/24/2017, 8:48:09 PM1 votes

I've gotten three leavers for the exact same issue. I've disabled my firewall, used the hextech repair tool, and will sometimes connect to a custom game first, just to make sure everything loads correctly. Seems I haven't had the problem in a few weeks, but I'm down about 50 LP just from those three games. Have had a few other minor glitches such as not joining champ select after hitting accept, or someone in my party will not be banning, but it will say that they failed to ban a champ. Last two are probably unrelated to my issue loading into the game though, as the firewall is the likely culprit there.

Spectacles075/25/2017, 11:45:29 PM1 votes

I had this problem yesterday as well, it downgraded my client to the old one then wouldn't let me log back in.