Game crashing and not responding in task manager.

Cryptonyx·11/18/2018, 5:10:27 PM·10 votes·14,995 views

So for the past few weeks my game will randomly crash. The screen freezes and i cant do anything. Right before it crashes i hear the windows alert noise. After going into task manager it says the client is not responding and i have to close the game client then reconnect. Has happened alot today. multiple times in one game. Has riot released a statement or anything about this yet? i know its been happening to alot of people.

14 Comments

xVenom3211/19/2018, 1:05:02 AM4 votes

Same exact thing has been happening to me, no statement from them and yes i have noticed it happening to many others also. Tried uninstall/reinstall, ran repair, updated drivers to no avail. Submitted a ticket well see what they say.

Katsumotoo7/19/2019, 10:31:47 PM3 votes

This is still happening to me anyone got a fix?

trishura2/26/2019, 12:10:54 PM3 votes

This happens to me frequently. Every few games. I have a lot of money invested in skins and I dread getting banned. I've noticed it happens more when my ping is unstable when loading. It's not a fix but I googled how to keep the task manager on top of everything so I can kill the game manually when it freezes. Then it only takes a few seconds to re load in.

WishUponAStahri7/11/2019, 7:23:54 AM2 votes

Will riot ever fix this issue?

meat sauce2/17/2019, 12:28:22 AM2 votes

So still got the same problem and i've already done a clean reinstall with the hextech repair tool and also did other steps from the above post. And it still happens that the error sound comes, the screen freezes and in the task manager it says that league is not responding. Has anyone got a good resolution to fix this 100%?

Soakedpython5/14/2019, 9:49:08 PM2 votes

I'm not sure if this is the same problem as anybody else's, but when I'm playing in-game, my entire screen freezes, but I'm still in the game. My computer runs fine, but I can't alt+tab out of the game, but I can select the apps that are running on my laptop. I can open task manager (though I can't actually select it) and I can see that the client reads: (Not responding). the only way I can get out is to sign out of my computer and re-open league. This is extremely annoying and really affects my playing. if anybody has any insight, it would be greatly appreciated. I've tried, uninstalling and reinstalling, selecting "close the client while in-game", and running league with windows 7 to no avail.

Greentrees11/3/2019, 12:07:20 AM1 votes

The only thing that fixed mine was removing Avast Anti-Virus and replacing it with AVG. No problems since, posting for others

This was after trying:

  1. Repairing League install
  2. Driver updates
  3. Rolling back GPU driver to older version
  4. Windows updates
  5. Disabling antivirus and firewall (no effect, same bugs)

After 3 months of freezing, removing antivirus did the trick. Happened 3 years ago too with another AV. It's the only thing left to play with besides reinstalling Windows

Masked Lunatic11/19/2018, 7:08:30 PM1 votes

I've had this bug pop up on a few occasions (all but one occurred when the client attempts to close the game window when a game completes - this is mainly on ARAM).

The other one literally happened to me in my last game (this time on Summoner's Rift), where I was in the middle of an early game skirmish, I dodged a thresh hook and boom screen goes black and I cant do anything (with the windows error sound popping up).

When I try to investigate I could bring up my open tabs (alt+tab) but cannot close or switch to one. I then found the tab showing a "Critical Error" message.

I then proceed to try to get out of the frozen hell by opening task manager (it didn't help, much to my chagrin). Instead by viewing my tabs I could see that the client now proceeded to hold an excessive amount of memory.

In the end I just pressed the windows button for a while till the menu popped up and then logged out and back in, before getting into a game where my lane had now lost and I was subjected to toxicity (While it's understandable, it isn't nice to have people become toxic due to something beyond my control).

Also hoping their reports don't result in anything, because I don't want to have to try to gather all the log files to hope I can prove that my client had a "Critical Error".

No offense meant to anyone, be it Riot or anyone else but seriously, every time I begin to enjoy League again something like this pops up and dampens the fun and them I'm sat there not wanting to start a game in case it all goes to hell. Literally ended up almost exclusively playing ARAM because it's far less mentally taxing at this point.

FoolishGnome3/5/2019, 1:50:08 AM1 votes

Would like to add into the conversation that I too have been having this issue. Been trying to pinpoint what may be causing the issue, and right now my suspicion is there may be a conflict in Windows 10 and the League Client. Specifically I think it may be related to the Cortana notifications. I have it set so when gaming it will sleep until i'm out of game, but the past few crashes (that I recall) I have been met with the notification sound effect on crash. Once I am able to close the client via Task Manager, the Cortana notification pop-ups that I have a notification that was held off until my game was done.

I have tried clean-reinstalls and a few other tricks support has suggested for OTHER problems (most notably a really laggy draft). Anyway, will continue on my own investigations to try and pinpoint what may be causing the issues.