In-game crash, totally freezes everything except cursor

dragonroar519·Nov 16, 2019·11 votes·6,673 views

I load in after champion select, and ANYTIME, could happen right away, or a few minutes after the game's started. My game freezes. Total freeze, nothing works, other than my cursor. I have to "sign-out" of my laptop just to force close the game and use it again. opening task manager doesn't work, because, even when it does open, my laptop is frozen on the black screen.

Been happening literally every game I try to play. I've tried every possible thing I can think of, hextech tool, re-patch, uninstalling/reinstalling. It worked fine for ONE game after reinstalling, and then it was back to crashing. Even the 1 game it worked fine, I was experience heavy fps loss. It would go from 80-90 to 01, or 05 and then 30, and back to 80-90.

I'm a casual player, but even then I'm frustrated to no ends. I don't even feel like opening the game anymore because I know what I can expect if I even try and have some fun.

8 Comments

Fancy MammothNov 16, 20194 votes

If you are on Win10 try this

Press Alt+Tab until you see the black window selector pop up over your client and select another application. It doesn't matter which one because it wont actually make the application show up, windows just needs to "Focus" it.
Press Ctrl + Windows Key + Right Arrow to switch to a new desktop.
Open task manager and end task on the unresponsive league client. Make sure to close task manager when you're done!
Press Ctrl + Windows Key + Left Arrow to return to your primary desktop and reconnect to your game.

Hope this helps :)

dragonroar519Nov 16, 20191 votes

Yes, I mentioned this in the post. But none of that works, it's stuck on the black screen. I even Alt+tab to another window, or opening task manager and "X" out the league window, WENT TO SLEEP, came back in the morning and it was still stuck. Signing out of my laptop is the only way so far, I've found, that it works.

ßlameMyADCNov 16, 20192 votes

What you're describing greatly differs from the solution proposed by Fancy Mammoth.

His instructions are not about fixing the problem, but circumventing being stuck in the black screen. Since you mention being able to "X" out the League Window, you are also able to create a new Desktop.

Follow the instructions presented above 1 by 1.

DO NOT OPEN THE TASKMANAGER RIGHT AWAY Make sure you kill the correct client.

Be0WuLF75Nov 16, 20193 votes

same is happening to me

FrickinDaveNov 16, 20192 votes

This is completely the same for me. I am on win 10 too and it just freezes, nothing else freeze because I was still talking on discord with my buddies when this happened The only thing that works is as said above just logging out and logging back in.

mack9112Nov 16, 20192 votes

I used to have those issue with my old rig when one of my fans let go and the cpu was overheating.

If you are experiencing this issue consistently I would suggest installing a cpu monitor to determine exactly what is causing the system issue.

Can you post your computer specifications?

In the last few patches cpu demand has risen in the game probably riot doing behind the scenes changes to accommodate the new stuff in pre season.

It should be noted after I transitioned to my new rig all of these issues dissipated for me.

ohmyjapanNov 17, 20192 votes

Yep just happened to me for about the 6th time in 2 weeks. Load screen stuck at 100%, can't alt+tab, use task manager or exit anything. Have to restart and games over by the time I get back on. Really fucking annoying.

Sensei SkittlesNov 17, 20191 votes

Same thing happends to me, not evert game but once a day maybe. Its not possible to alt+tab and when i catl+alt+del i can open task manager but i cant use it bec, lol is still on my screen andi cant do anything, i allways have to rrestart computerr. Still when it freeze my computer works and coursor and discord and everything. This sometimes happen in loading screen too,it jusst turrns black and i cant do anything otherr than restart. Its making it really harrd to climb in end seasson when everry 3-4 games is autoloss thanks to this and tabouts on mousebutton clicks