Reached level 40, missing Glorious Champion Capsule

Gusearth·12/2/2017, 8:10:55 PM·1 votes·564 views

I reached level 40 about a week ago, and didn't receive anything right away. The mission that should have been completed upon reaching 40 didn't appear in my 'Completed Missions' page either. A few days later, there was a small patch, and the mission did show up in my 'Completed Missions' page. However, even though it was shown as completed, I never got my Glorious Champion Capsule. It didn't appear in my loot.

Upon checking again, even the level 40 mission has disappeared from my 'Completed Missions' page. Still no capsule.

Missions page, with no level 40 mission, even though it should be at the very top because I reached 40 after finishing all the PROJECT ones. https://imgur.com/0bLg6Qk

Loot page, with no Glorious Champion Capsule https://imgur.com/xYDhAAq

2 Comments

Roamer12/13/2017, 7:11:36 PM1 votes

This just happened to me, I opened a ticket and I'm waiting for a response. Hit level 40, it said "Congratulations you've received a Glorious Champion Capsule" and I went to loot and there was nothing there... pretty upsetting.

Gusearth12/16/2017, 3:45:24 PM1 votes

It's been two weeks now, and evidently this problem is still happening. How come some players were still able to receive their Glorious Champion Capsules and the emote upon reaching level 40, while others were not? And how come this issue isn't being addressed?