Riot admin caught telling me I'm banned for no reason (nightmare ticket story)
Hey guys, I've been playing league of legends since season 3, I've been a loyal fan and customer to Riot and have spent multiple hundred dollars on the game because I love the game right? Well just last a week or so ago I tried to log into the game it said I was banned indefinitely, so I checked my email and it said that I was botting or hacking. I have no idea why it said that I was hacking because I've never let anyone play on my account I know this for a fact, and the computer I play on is a personal desktop. I have only been in bronze / silver elo, what could have made them think I was botting or hacking? I will post below links to my lolking and match history and all you guys will see is average bronze / silver tier games! No 30 - 0s, nothing at all like that! When I looked around on the forums, I found that there was a banwave of people who modified their clients using something like lone wolf?? (correct me if I'm wrong) So I created a ticket to Riot and it took them a while to get to me, but I was ok with that. My first message back from them was that they checked my account and no compromises were made, my elo didn't raise any alarms and my match history seemed ok, but I was still convicted of hacks and is therefore a lifetime ban. How is this even possible? I have been playing on a regular game the whole time and they won't even give me any evidence of me doing so. I made another account playing on the same client that I have been on the whole time and I asked them to check to see if that account was running on a hacked client, but they said they can't check to see if that one is playing on a hacked client, but they "recommend reinstalling my client so there won't be any confusion". WHAT?? WAS IT A BUG IN YOUR SYSTEM THAT GOT ME BANNED FOR NO REASON?? That is literally outrageous!! I lost multiple hundreds of dollars worth of skins for nothing!
I just think that it is really ironic, the game that promotes the Tribunal, player fairness, and justice won't serve justice from their own fault to one of their own loyal players and customer.
Thanks a lot RIOT unicorn...