Bans are too harsh, we need a better system.
Instead of permanently banning toxic players, wouldn't it be more genuine to take away their chatting privileges for an entire season? Some of these people invested time and money on their accounts despite their behavior they are people too. We're talking about hundreds of dollars on skins and champions that they will lose forever due to a bad day. I've seen friends go through a depression because of losing something they've worked on for years all because they had a bad day. Let's face it this offense tribunal system is not perfect by any means and is frankly biased if you get reported by a group of friends out of spite.