How long does it take for a support case to receive a response?
Its been more than 3 days since the last update to it, and I have no response at all whatsoever on it.
5 Comments
Chermorg1 votesWhat is the last response you got to the ticket, if any? Depending on the type of issue, and given the fact it is a Monday, 3 days is slightly longer than expected but not out of the question.
TimX24968B1 voteshavent even gotten any kind of response or anyone even assigned to the ticket. it says it hasn't even been opened.
Chermorg1 votesWhat is the status, and if you don't mind, what type of issue are you looking to resolved?
TimX24968B1 votesit says the status is new, as it has not been opened or assigned to anyone yet. and it was created over 3 days ago.
Chermorg1 votesUnfortunately, as it was created right before a weekend, 3 days is not an unexpected wait time. This is especially true if your issue is not an urgent one (ex: account compromise, payment discrepancy, etc).
More from Player Behavior
The indefinite banning of Tyler1
Player Behavior4,799 comments
2,942
votes
14 day ban because playing Nunu Support with Smite is "stealing other people's roles"...?
Player Behavior1,525 comments
1,086
votes
Riot should add monthly status cards
Player Behavior241 comments
843
votes
Reminder that we haven't gotten our Summoner report cards yet :/
Player Behavior145 comments
619
votes
I'm not "triggered" by you throwing insults.
Player Behavior361 comments
548
votes
Black Alistar, King Rammus!!!!
Player Behavior462 comments
503
votes
More by TimX24968B
Riot, can Ornn have some lore with making Tryndamere's sword?
Story, Art, & Sound7 comments
12
votes
[Gameplay]Darius ultimate "maximum damage" display bug
Report a Bug3 comments
8
votes
my response on some of Zoe's interactions
Memes & Games10 comments
4
votes
why i barely want to play in s8
Gameplay2 comments
2
votes
At long last,
Memes & Games1 comments
1
votes
A Breakthrough Realization
Memes & Games0 comments
1
votes