Why is this behavior not punished

Cyndercat··2 votes·1,344 views

I have lost faith in riots punishment system. I know from these forums SOME people get punished but the fact 3 individuals from the games I played did not suffer any consequences from the result of their verbal abuse and hate speech is just incomprehensible to me.

1st game: I called and locked sup. The duo premade decided they wanted to go bot together so tried to force me to play bard jungle. I decided to not let them harass me out of my role.So for the 1st 5 minutes of the game they spammed 'RETARD' at me in chat non stop. With only pauses for other verbal abuse and profanities with calls to report me for trolling. I then ignored them the rest of the game reported them and moved on.

2nd game: I was matched with the same duo, but they were on the enemy team. The negativity was started by my own team member. This jungle got pissed because a duo on my own team who seemed to be Arabic were talking in their own native language and he didnt like that. He then went off on an endless racist and disgusting rant about how they were all ISIS members and they all deserved to be bombed. He refused to play with ' sand -n**ggers' and hoped their entire families would be blown up. He only referred to them as terrorists and proceeded to afk farm jungle camps entire game.

The enemy duo from previous game took this opportunity to gloat about how they were winning ofc again using profanities and calling us useless. My team member explained amumu was refusing to play due to his racism. The enemy duo immediately also began using racial slurs calling my Arabic teammates terrorists, referring to them as animals ect..

I ofc reported all 3 at the end of the game. I did not receive a message that any of them had been punished at all. All 3 are still playing games currently. I know riot allows some lenience for bad days but these players

-verbally abused team consistently over 2 games

  • were extremely racist and used extreme hate speech
  • trolled games
  • used derogatory terms against mentally disabled people
  • tried to harass me out of my role
  • were unsportsmanlike -called for reports

I really cant believe this isnt at least grounds for a chat restriction. Ive seen people be escalated to 14 day immediate ban for just saying homophobic slurs in 1 game on these forums. The inconsistency that punishments are applied has got my down and I just feel nothing but frustration that these 3 players were able to get away with that behavior

34 Comments

Fondling Gems2 votes

In a case like this submit a ticket. Tickets make actual Rioters look over the game and can result in faster and greater punishments.

Make sure the ticket is short and to the point. Also note that it is unlikely you will receive notifications for the punishments of others.

daemanic1 votes

i doubt it if they had the system they say they do THIS SHOULD HAVE BEEN CAUGHT since its 0 tolerance Policy

Fondling Gems2 votes

Yes but the computer has no real way to tell the severity of the situation. The computer system is purely a tally of how many reports they have/what type and punishes accordingly.

If the computer uses key words then if say for whatever reason a serious discussion of Islam popped up, or if the term was even mentioned in passing then said person would be flagged by the system for no real reason.

There are so many reports that real people are only pulled in for tickets & distributing higher level punishments.

The systems only role is to deal with the vast majority of reports in the simplest way possible to lighten Riot's workload. It isn't designed for case specific situations.

daemanic1 votes

the system has been a joke forever im not going to argue with anyone if you are a racist i think you should get perma'd anytime you say anything like that but you know let them be hope they find you next

Fondling Gems2 votes

? I am going to assume that last line is directed toward said racist people and not me.

I was just pointing out that the robot doesn't differentiate between the reasons behind reporting because the chance of it making a mistake is dramatically increased. Trusting a system to read, comprehend, and punish based on what passes for english in the LoL chat logs is silly. It is one of those things that a human touch is required for.

That is why I suggested submitting a ticket so that the OP could bring the attention of an actual Rioter to the game.

daemanic1 votes

yes this is all toward racism and the fact the system that determines what should and shouldnt be banned is a joke and even putting in a ticket is just backwards and hard to do when you are trying to get someone reported had some dude harass me for weeks til he got bored over a bad game sent daily tickets to riot and nothing ever happened hes still playing

Fondling Gems2 votes

Out of curiosity you are aware that the more you report the less your reports are worth in the system's eyes right?

daemanic1 votes

maybe if they did there job right it wouldnt have to be put in more than once especially out of game racist Harassment if they did there job i would have only had to put in one ticket

Fondling Gems2 votes

Or you could be content that they created a fun free game for everyone to play and are at least making an effort.

Could the system be better? Yes. Is it better than having no system? Yes. Is the game fun regardless of the punishment system?

To me, yes.

Complaining about the state of the system in a discussion about how to help the OP does nothing and is of no use to anyone. If you want to argue about why the system is bad and how it could be made better then make a new discussion. This honestly isn't the place for it.

Good day, _Fondling Gems _

daemanic1 votes

alright dude Bye then hope you get all these toxic trolls in your game so that you can have ur ranked stuff ruined too

Fondling Gems2 votes

I don't know why you would wish there to be more salty players. I also don't understand why you are being so negative towards me. I simply explained how the system works and said this conversation should be moved elsewhere.

I live my life as someone who accepts things for what they are and tries to be nice to everyone. I would rather be as I am and only recently have realized the "report for unskilled play" button was removed than be the kind of person who takes offence at everything and is too busy hitting the report button to chat in the end game screen.

I run into trolls or people who are out of line. I report them if the case is severe enough then go on my way. Be happy with the wonder that is this game and don't let others bring you down. Or not, as I said, I let others be as they will be.

If you do feel the need to continue this would you mind making a new discussion and linking me?

Cyndercat1 votes

I guess I will try. I did try once in the past for a particularly nasty troll and had no luck but its worth a shot.

Kei1431 votes

just heads up, they still won't let you know whether someone was punished.

They have have been chat restricted already for that matter, which we don't know if we'll get notifications for or not.

Cyndercat1 votes

As far as I was aware you will get notified if the game you report them in is the one that triggered the punishment. You usually get a box message in your client. You dont get it if you report only contributes but isnt 'the final straw'. I hope I am wrong though.

With the troll, he continued to troll games, buying only tears well after I submitted the ticket which is how I knew my ticket wasn't successful.

Kei1431 votes

{quoted}

As far as I was aware you will get notified if the game you report them in is the one that triggered the punishment. You usually get a box message in your client. You dont get it if you report only contributes but isnt 'the final straw'. I hope I am wrong though.

This is correct. However we don't know what "punished" stands for.

Is it for all punishments? including Chat restrictions, Leaver busters? Or is it just for 14-day bans & permabans?

Cyndercat1 votes

I know it includes lesser punishments. You can receive the message that they have been punished but they can still be playing games. (I checked) So the punishment was either a chat restrict or a leave buster.

Kei1431 votes

Nice.

To clarify though, my "you won't get a notification" refers to when you submit a ticket.

COBRA C0MM4NDER2 votes

When you encounter nasty pieces of humanity such as those described, do not even say a word to defend yourself, instead just take screenshots of the chat and send those to riot with your ticket to report these poor members of the community.

Relying on just the aftergame report function is good, but for something like this you'd be doing yourself and the community a favor by reporting that to Riot in a ticket and you can be sure a REAL person will look into that for you and send a reply email. (it might be a copypasta response, but you can ask the one reading your ticket to not use the copypasta response most times)

But having solid facts to back up your defense will help. (hence the screenshots)

I wish you luck.

daemanic1 votes

because they are not pro's so they dont represent what riot cares about

disregardable1 votes

I know riot allows some lenience for bad days

Then why are you making this post? Only people that are consistently toxic over a LARGE number of games get punished. We're talking at least 20 games in a small period of time. If they keep being toxic, they'll get banned. If they're not, then it was just a bad day.

daemanic2 votes

Riot states they have a 0 tolerance policy for Racism MEANING that Sand N comment IS GROUNDS FOR A PERMA MEANING they shouldnt be HERE END OF STORY

Cyndercat3 votes

Because riot is meant to have a 0 tolerance policy on hate speech.

disregardable1 votes

I have a sneaking suspicion (that everyone will deny) that policy only applies to a specific homophobic word. Frankly, I also doubt it's a zero tolerance policy, and more of a "limited number of games while in poor standing" policy. They never actually talk about the details of this for a reason.

I hate zero tolerance policies anyway, they're completely contrary to a reform based system, which is stupid.

Dragfin1 votes

This is what happens when a company is not concerned about the health of their game and lets a computer punish people. It's only going to get worse. It may be a coincidence but this past weekend's rotation on twisted treeline was either my team got thumped or my team thumped theirs. I believe Riot screwed with the matchmaking algorithm because all the games were wipeouts, either way. I don't know if anyone else noticed this or not. I can't remember an evenly matched game all weekend and I played all weekend.

Frikgeek1 votes

Don't fucking play blind pick normals maybe? It's by far the most cancerous queue, if you want decent games play ranked or at least draft pick.

And yeah, Riot doesn't and will never have the manpower to actually review every report or even 1% of all reports. The solutions to this are either a computer algorithm or community review(like the old tribunal). Since the LoL community is super cancerous I'd rather have a computer do it.

Linthe1 votes

{quoted}

I ofc reported all 3 at the end of the game. I did not receive a message that any of them had been punished at all. All 3 are still playing games currently. I know riot allows some lenience for bad days but these players

In general, I do agree with you. i think this is the #1 problem with no tribunal: lack of transparency about people getting punished.

This message that XXX was punished does NOT get it done.

Having said that, it IS possible that they got chat restrictions.. in that case, they would still be able to play.

MAJINCRAFT X1 votes

The LoL community is just "Toxic" AF...everyone thinks they are a streaming sensation and/or a professional gamer. My advice is just to put one some music and use that mute button, and report, report, report. Open a post on Reddit and look for nice people to play with and queue together. Random games are full of trolls. Riot can't possibly ban all the kids who misbehave. Good luck. Sorry to hear you had a bad experience, I get abused on a daily basis in the game. It's just something you have to deal with. Good Luck again.

Swosh1 votes

you're just an instalocker who gets mad when people protest item 3070

Cyndercat1 votes

I dont instalock

Leviticus191 votes

You don't get banned for being toxic. If both teams decide to be pricks and they report you, you can get banned just based on 1 game. The system is broken and I got banned multiple times on "toxic chat" or whatever, WITHOUT EVEN CUSSING ONCE, or BEING RACIST at all, in all 3 games. HOW IS THAT FAIR, just because both teams agree to report me that doesn't mean I should instantly get banned.

DustDR1 votes

Sometimes the Riot punishment system is just horrible. I know a few friends that were perma-banned for one bad game, and I myself was banned for two weeks after my game crashed and I couldn't re-join for about 6 minutes. Then, sometimes, in cases such as this one, people are just horrible and receive no punishment. Riot needs to have at least a few humanoid people to check over the reports.

A way the system could work could be this:

-Person is reported -Report is sent to machine to review it -Machine checks over the report two times -Machine makes decision on punishment -Report is then sent to a human to review -If the human agrees with the bot, then he could "lock in" the decision. -Player is punished

Exhume Duress1 votes

Do not insta lock anything this can cause problems.

Cyndercat1 votes

I dont instalock. I call my role and choose a champion hovering it but since this bot duo did not say anything immediately I locked and it was only then they started harassing me.

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