To Ban or Mute
This is a question for the people of Rito.
When do you decide to mute a toxic person instead of banning them?
Why do you even ban toxic people instead of revoking their chat privileges permanently, we have a mute feature to use anyways if they're simply muted instead of banned it'll go a longer way in controlling their behavior. If you ban someone they simply create a new account and ruin the new players' experience, muting someone just doesn't let them annoy the shit out of anyone.
So in short. Why ban toxic people and not just mute? Should bans only go to people who AFK, Feed, or Grief?